Arrowtown, New Zealand
4 Buckingham Street
N/A
+64 34420339
Hired 2 e-bikes and a tow seat for our 4 yo toddler today. Despite being busy, Charlotte was great - got us geared up and was fantastic with advice for the bikes we hired and knowledge of the trails. Second time hiring from Better By Bikes, no doubt we'll be back again in future.
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We had one of the best bike rides of our lives. Better by Bikes has one of the most amazing bike brands and I’m a big fan of it. Super clean and new specialized bikes and e-bikes. We hired our e-bikes for half day and we rode the Queenstown trail until the Bungy Jump and back total of 32km and still had half battery, both bikes were brand new and pristine. Want to do the trail go by this shop and hire an e-bike, some parts of the trails will require a lot of your fitness. We enjoyed it heaps.
Amazing service! Awesome new bikes! We had so much fun!! Meg was fantastic, ensured we were well set up with where to go and correctly fitted bikes. She came and got us straight away as soon as we called from Gibston. Highly reccomend!!
Awesome bike trail and operation... extremely happy, pleasant staff who go to the ends of the earth to ensure you have a great experience. Great quality bikes, helmets. Will pick you up from any winery when you drive one you’ve had enough and want to get off. The bike trail itself is fantastic. Do this!
We visited on the 15/10/2020 and the service was absolutely incredible. The bikes were great and well serviced. Thank you for making it a great day. The ride was beautiful as well
Great trail and good bikes but the customer service wasn’t great. Didn’t realise half day was 9-1pm we got there at 10am and couldn’t do 10-2pm as that means he couldn’t hire to the next session, but there wasn’t another tourist in sight and at least 50 bikes in the shop. Got back at 1pm and the shop was closed with a note just to leave them, so clearly no one else was waiting. Better customer service needed.
Best the region has to offer. Friendly knowledgeable staff.
Deli
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