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Animal Referral Centre

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Auckland, New Zealand

arcvets.co.nz
Animal hospital

Animal Referral Centre Reviews | Rating 4.6 out of 5 stars (8 reviews)

Animal Referral Centre is located in Auckland, New Zealand on 224 Albany Highway, Schnapper Rock. Animal Referral Centre is rated 4.6 out of 5 in the category animal hospital in New Zealand.

Address

224 Albany Highway, Schnapper Rock

Phone

+64 92815815

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

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Louise Maitland-Smith

Had to take my rat here after hours at around 1am and the staff were very kind, informative and did their best to get Trixie well again. I was told over the phone before coming in that they don't usually treat rodents but the team at ARC did such an incredible job, and Trixie is already looking perkier today which I'm so pleased about. Thank you so much!

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Serge Von D

We can't thank Karl and the team at ARC enough for saving our dog Serge’s life. Even prior to coming in, the team gave us caring and pragmatic advice. Once we dropped Serge to ARC we continued to be updated several times a day on his condition - with updates on his injury and probable surgical outcomes. The calls we received were informative, caring and understanding and helped us manage the stress of thinking we were about to lose our beloved dog. The subsequent, highly successful surgery and recovery has been a credit to the surgical team. Post surgical care, whilst being a concerted effort for all involved has just today led to Serge going for his first post operative walk, 8 weeks later, without a hint of a limp or pain. It was a joyous moment. Constance and I would like to thank ARC from the bottom of our hearts for everything done for Serge and by association our young family. Edward von Dadelszen

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Thomas Goodman

Very good service here. Excellent staff, friendly and knowledgeable. Helped out straight away for an emergency, highly recommended!

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Ashleigh Julian

I came here in an emergency situation with a very sick little kitten. We were unsure of what had caused his condition but we assumed it was poisoning. The vet recommended an overnight plan which I thought was fair but after hearing the price I was left in disbelief. I understand that you're a top of the line veterinarian clinic but to advise to euthanize an animal just because someone doesn't want to take your care plan is beyond a joke. I called up my vets who advise me what to do which was fluids under the skin and some dextrose took him home kept him warm and within 30 minutes he was perked up. Thank goodness I didn't take your advise and end his life.

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Lucky in Love Auckland Wedding Celebrant

Our furbaby doggie had a nasty accident when we trimmed a split dew claw : ( Her quick was cut and blood was spurting everywhere. We were so worried and called ARC as they are the closest with an after-hours service. The receptionist we spoke to told us to apply pressure and bring her in. A nurse promptly saw us and applied cauterising powder which thankfully stopped the bleeding. We were given care instructions and put at ease. We are so grateful for the efficient and professional care our baby received and the helpful and reassuring service at a traumatic time.

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Janet Williams

I was referred to ARC with a very sick dog, the service was very professional, they took very good care of my dog and i felt she was in good hands. Its a 24 x 7 specialist service that has the capability of doing all the extra investigations required when you need that higher level of care to find out what is going on. Its not cheap, but when you are needing to know what you are dealing with - i would recommend ARC.

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Tony Park

We had to visit late at night as my cat's condition was quite severe. While my cat was hospitalized, our cat was taken very good care of throughout the whole time. The best thing was that there was doctors there 24 hours to look after my cat. Every staff was very kind to us and our cat. Thank you so much ! He is now home and getting better :)

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June Kearney

If I could give six stars I would. My small dog referred to ARC with lung tumour. I could hardly believe the time and effort made to offer all options and treatment care, how genuinely caring all veterinary, nursing and reception staff have been. The professionalism at every level is outstanding, but the kindness and caring approach exceptional. If your pet is referred to ARC you can have every confidence the service provided is second to none.

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