Search Icon

Artmount and Framing Matters Ltd

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Auckland, New Zealand

artmountandframingmatters.co.nz
Picture frame shop

Artmount and Framing Matters Ltd Reviews | Rating 4.9 out of 5 stars (8 reviews)

Artmount and Framing Matters Ltd is located in Auckland, New Zealand on 93/95 The Strand, Parnell. Artmount and Framing Matters Ltd is rated 4.9 out of 5 in the category picture frame shop in New Zealand.

Address

93/95 The Strand, Parnell

Phone

+64 93092020

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
Write review Claim Profile
M

Mikey B

These guys are wonderful. The service and quality are always impeccable. I have been a customer for over ten years now, and always love the chats and great advice as well as the awesome results they produce.

S

Sinead Der

The Artmount team is amazing! Excellent quality and helpful friendly staff. We're always pleased with the work they complete for us.

J

Juan Hunt

Went to this place this morning to get some certificates framed. The woman who served me didn’t even ask what I want to do before she says “When do you need these by?”. She seemed quite impatient and agitated when she said it. I actually wasn’t concerned about when I would get them so I said “next week some time?” without wanting to put any pressure on. Her next comment is “Sorry we can’t help you, we’re too busy, you should try somewhere else”. I couldn’t believe my ears! I said “I didn’t care when I got them back, but you’ve made me feel like you don’t want my business so I’ll go elsewhere”. Then on my way out she is turning to her colleagues and saying “oh my god”. My suggestion to this company: Instead of insulting your loyal customers (I’ve been using their services for 15 years) and treating them like cattle, maybe you should do some work on your attitude/approach because you obviously haven’t thought about it very much!!! I recall being treated rudely at this company before and they are certainly not shy when it comes to their pricing - I will take their excellent advice and go elsewhere!!! NOTE: the response you read below (which starts with "I'm sorry" and finishes telling me I'm "not a grown man") illustrates the attitude of the management perfectly and does not attempt to address any of the issues outlined above which lead to this situation. I re-iterate that not at any time did I insist that the job be completed within a certain time-frame, and if I seemed angry on my way out it was certainly not how I felt when I arrived!

S

Sean Dick

Just dropping off. Good contact less process.

A

Andressa Bonecher

Just had my first print framed and it looks flawless. Also they got it done faster than I expected. Esther was so helpful and managed to get me a great deal, totally recommend!

N

Natasha Knight

Absolute life savers, I had to have two prints framed with very short notice - didn't think I could get anyone to do it in time. Staff were very patient and showed interest in my work - very well priced and got the frames even sooner than expected - They look incredible! Amazing service :)

T

Tim M Lee

Awesome team and service thanks!

M

Michael Chen

I have had 3 photos photoshopped and framed and each time i have enjoyed top service from Todd and the team. Todd is just fantastic, knowledgable, patient and professional. The product is great and delivered earlier than anticipated. I would give them 6 stars if that is available:)

Top 10 companies in Picture frame shop category in New Zealand

Close