Auckland, New Zealand
46-48 Pollen Street, Grey Lynn
N/A
+64 93600961
I'm disappointed. As a first dog owner of a rescue I went in to get a health check and a general appointment to get my dog checked over. My dog was weighed on arrival, and when we went into the room I was just told that I should do puppy school, heart rate good and that I should watch her broken K-9. Nothing else was examined. I didn't feel any kindness or warmth from the vet she was direct and very abrupt. To pay 81 for a 4min appointment to be only told I need to go to puppy school and her heart rate is good. I could have done that. I called later on to let them know I will go somewhere else and explained why, their response was "sometimes we get bust and can't give full attention to everyone". I wish you all the best but I wont be back. Especially to be charged what I was charged.
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Coco & biscuit recommend the ponsonby vet service and smiling friendly staff who always give them treats
Best vet - so accommodating, calm, and caring towards both our cats and our dog who has severe anxiety issues when it comes to the vet and new people. Everyone we see from the reception team to the vets are friendly and professional. Highly recommend.
We have been customers of Alex and the team for many years. We recently had to say goodbye to one of pets. They came out to our house and were incredibly kind and supportive in our time of grief and sadness. They alway go above and beyond my expectations!
Amazing vet. We have been customers for about 10 years. Gareth is our favorite vet. They are just about to undergo major renovations to expand and make it even better.
Been bringing our older dog here for a year. Very caring staff, clean, professional and pro-active regarding treatments and communication. Very knowledgeable vets too.
We’ve been attending puppy school at the Ponsonby and Herne Bay vet. The team here are incredible, and really look after our fur baby. Really great service.
Long wait time 40min but it is Xmas very busy skeleton staff and they are lovely very helpful
Deli
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