Auckland, New Zealand
2A Douglas Road, Mount Eden
N/A
+64 800237583
Feeling cheated- charged over 200 to get a home alarm back-up battery replaced . Agreed to a 109 call-out fee (which includes 30 min of labour on site) and was happy to pay for the battery 60 (which actually costs 31 at PB technology). Less than 10 minutes taken to replace the battery and system/ sensor checks done which showed that the alarm was operating well. Then technician proceeded to do uninvited 'checks' on the panel and sensors and spent additional 30 min. I get the bill and get charged for 60 minutes total labour. I am not commenting on their technical ability. Their communication prior to the work was good. However the unethical billling behaviour as a trade/service provider is not acceptable. Definitely will not use Auckland Wide Security ever again.
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After conducting business with a number of similar companies, I've found AWS to be superior to its competition with its technical skill, workmanship, efficiency, reliability and integrity. For these reasons I couldn't recommend Auckland Wide Security highly enough. Thanks for the good work
Deli
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