Auckland, New Zealand
41 Pavilion Drive, Airport Oaks
N/A
+64 93604777
We moved some of our household items from Dunedin to the Sunshine Coast. We were really impressed how quickly Laura from Ausmove responded to all queries even though we changed our minds a few times about what exactly we wanted to ship. The value for money was also exceptional as was the care they took to wrap everything. The company they worked with in Australia was just as good. We can recommend them unreservedly. Thank you for a great job
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Professional team. Laura was fantastic with helping our moving requirements, even when these changed over time. Product landed in perfect condition, well protected and clearly looked after in transit. Can't fault their ability, professionalism and offer which was well priced compared to the market.
Ausmove helped move my Gran into her retirement village. The crew were fantastic with packing but also very sensitive to the fact it was an emotional move for her. She appreciated their professionalism and also loved the home baked scones she made them for morning tea. 10/10 Experience.
We moved our household items to Australia and there were a few power cords etc missing which meant some of our items wouldn't work. The cost to replace would be approximately 150. Ausmove were not responsive at all. I had to make 9 phone calls and 5 emails for someone to only tell me that as the insurance excess is 250, they would not take any action. Please don't use this company if you want quick efficient service or for someone to return your phone call quickly and efficiently
We had a really good experience with ausmove. NZ to AU. Good value for money. Matt was the friendly guy who packed our stuff. I think he is operations manager too. We forgot to send a box & Matt came back to colkect it & we really appreciated that. We were given 4 to 6 weeks time frame & all our home belongings were delivered in the agreed time frame despite busy Christmas time frame. Will definitely recommend & happily use their business again.
Top customer service at the most competitive rates, with reliable systems in place. I used Ausmove to move between Auckland (New Zealand) to Melbourne (Australia). The entire process from receiving a quote, asking questions, shipping my household goods out to receiving my goods in Melbourne was truly a breeze. I dealt with one person in NZ, and one person in Australia. Laura in NZ was amazing; she was knowledgable, responded to all my emails quickly, followed up - took care of me the whole way. The guys who came in to lift my household goods on moving day packaged everything thoroughly and upon receiving my goods in Australia nothing was damaged. Their transport partner in Australia also went out of their way to make a special delivery to suit my schedule and didn’t charge me any extra even though my apartment was up stairs and had difficult parking restrictions. I received quotes from at least 6 other companies, none were as competitive and thorough in their quote as Ausmove was. I have nothing but praise for Ausmove and their high quality of service. And I will be recommending them to anyone looking to move overseas.
We hot the best service from thus company. Thank you thank you thank you. A special word of thanks to the crew of Jameson and his mate. They did an absolute fantastic job with the packaging. ALL our stuff was intact when it arrived at our doorstep. The arrangements with storage on this end, Nelbour6, went smoothly with no hiccups and the most understandings people ever. You run a perfectly professional outfit and I will recommend you any time and every time. Cheers
Fantastic service. Professional and very experienced movers. Door to door service. Very accurate estimation of boxes so the quotes were spot on. Communication with Laura and Sarah (moving consultants) was very quick and accurate via email. 2 strong men turned up to my moving day exactly as scheduled, confirming items to pack away. Work non stop and 4 hours later, 40 boxes professionally packed, loaded in the van. 40 boxes arrived at new location a week earlier than expected but only 1 man turned up for delivery. A little disappointing at the service received at Australia side compare to NZ, wife and I had to help unpack while the delivery man slowly wheel 40 boxes into my new apartment. Good news was all items in the 40 boxes received no damage what so ever! Packaging materials and boxes were taken away after unpacking, so no mess was left behind. Overall, very happy for the money I paid for the professional moving service. Will definitely recommend it to anyone moving from NZ to Aus. Remember, you are paying for the experienced guys to make the moving as little stress as possible, and AusMove is absolutely the pro.
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