Auckland, New Zealand
491 Lake Road, Takapuna
N/A
+64800275269
I visited the Bank few minutes back. I was waiting at the customer enquiries desk. There was a queue of 5 people at the teller's desk. After a while a lady came from the back office and walked directly to the teller's desk and accompanied a customer to my desk. I asked the lady where is the queue for customer service ( I don't want to deal with teller- I was there for opening an account), her response was "sorry I am with a customer". Even the bystander said that I was at the desk before. (Infact the teller que person came after me..) I can understand it's lunch time and may be staff could be available less in number, also the person she accompanied is senior to my age. I have no complaint. All I am requesting is please put a board saying the policy about queue.. Thanks
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Manpreet was really helpful and kind, Thanks a lot
The only branch of BNZ actually works during the weekend on the Shore. Great stuff.
Great BNZ branch. Staff are always friendly.
Deli
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