Auckland, New Zealand
25 Crosbie Road, Pukekohe
N/A
+64 92386793
We went to Cairnscorp to have our outdoor cushions re-stitched however, when we returned to collect the cushions, we were asked to pay about 1,000 instead of the the estimated 300 price. It turns out that Cairnscorp had mistakenly made new cushions from scratch and then insisted that we were in the wrong. The new cushions did not even fit our outdoor chairs. Instead of simply resolving the issue and re-stitching the cushions as originally asked, Cairnscorp then refused to help us any further, insisting that "we did not have a good working relationship." We do not recommend Cairnscorp at all and we will not be returning.
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Good service is more elusive than ever, heck just getting any service can be hard enough. So when you find a business that has exceptional service it is a pleasant surprise. The people at Cairscorp Pukekohe are excellent, I went in to ask about them remaking a new BBQ cover from an old worn out one I had, the whole experience was flawless, the gentlemen walked me through the options, came up with the most economic one, gave me a price, completed the job as promised, rang when promised, and we picked up our new cover the next day. Keep up the great work, thanks and I hope to do business again.
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