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Carpet Court St Lukes

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Auckland, New Zealand

carpetcourt.nz
Flooring store· Carpet store· Wood and laminate flooring supplier· Flooring contractor· Wood floor installation service

Carpet Court St Lukes Reviews | Rating 3.7 out of 5 stars (8 reviews)

Carpet Court St Lukes is located in Auckland, New Zealand on 6 Morningside Drive, St Lukes. Carpet Court St Lukes is rated 3.7 out of 5 in the category flooring store in New Zealand.

Address

6 Morningside Drive, St Lukes

Phone

+64 96018090

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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M

Melanie Berryman

Adam had excellent product knowledge, the quote was produced really quickly, the service from sales through to installation (including comms from Jamie) was terrific. The installation is now complete and I'm very happy with the results.

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Orlena C

The staff here are so incredibly friendly and helpful. The staff (a black hair woman working on Monday, didnt grab her name unfortunately :( but she definitely deserves praise for her customer service skills!) were so kind and communicative, explained a lot to me and definitely persuaded me to encourage mum to do up her room closet. This branch had a lot of options too, but i would go here simply for the excellent service!

R

R. Lane

Customer service terrible. Carpet layers arrived over 2 hours late today for a small carpet job. No phone call at any time from company to explain delay. When I finally got a hold of company representative, after at least an hour of waiting around, he immediately blamed workers even though, according to tradesmen, he schedules their work so they could never have arrived at the allocated time. The company rep said they would definitely arrive within 30 minutes however it was actually over an hour before they arrived. Absolutely no apology from rep either. At least carpet layers were apologetic, once they showed up, and it definitely wasnt even their fault. The actual carpet layers deserve 5 stars, as they did a great job.

I

Isla Ferrer

We needed some curtains done for our rental property. The sales rep came out and took all the measurements and offered suggestions - seemed really good, but then we never heard from him again after that. I followed up with an email 5 days later to see when I could expect a quote but had no reply. Ended up going with another place.

H

Heath Milligan

Very good sale prices and helpful sales reps, but disappointing follow through - The issues were eventually remedied when we raised them though. Despite us having paid a deposit, apparently sold our inventory to someone else, then had to scramble to find more to install on time. Rough and rushed install job initially, left blades everywhere, lots of edge damage. Stairs finished 3 weeks later. The installers were pleasant to deal with though.

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Katie Hermez

Really good up front while we looked for options, helpful and knowledgeable. As soon as it went in, did not want to know us. Didn't reply to emails about the new tiles coming up for months and months. Finally got tiles replaced that were coming up, installers ground away parts of my new aluminium sliding door taking the old ones up, and now the new tiles are turning yellow. Emailed again to ask why they were turning yellow, again, no response. Escalated to manager, no response. It's been 6 weeks.

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Jack Belton

Was helped by Dunya, she's great her job and gives great interior design advice

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SBJ 3

A great team to work with, particularly as the premises were unoccupied and we live out of Auckland. Max was great to deal with and replied very quickly to any queries I had.

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