Search Icon

Computer Lounge

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Auckland, New Zealand

computerlounge.co.nz
Computer store· Audio visual equipment supplier· Computer service· Computer hardware manufacturer

Computer Lounge Reviews | Rating 4.2 out of 5 stars (8 reviews)

Computer Lounge is located in Auckland, New Zealand on C/68 Carbine Road, Mount Wellington. Computer Lounge is rated 4.2 out of 5 in the category computer store in New Zealand.

Address

C/68 Carbine Road, Mount Wellington

Phone

+64 93684818

Service options

DeliveryIn-store pick-upIn-store shoppingOn-site services not available

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair services

Open hours

...
Write review Claim Profile
J

Josh Docherty

If you're buying a monitor, I don't recommend using this company. Ordered a 1400 monitor last year and after about 3 months; the display broke. I asked for a replacement rather than a repair, knowing how high the chances of having further malfunctions post-fix were, and they refused. I expected it to take a few weeks or so for it, but It took them 2 months to get it sent back out to me. I get it out of the box, set it up, and surprise surprise: dead pixels, flickering screen and scratches around the neck of the stand. Another faulty display. I send it back again and I ask for a new one, but am refused. Ask for a refund: refused. They take another month to get that same display processed and they finally end up saying that they're sending a brand new one instead. Great... Could of just done that 3 months ago. Unfortunately, I won't be using this company again. The initial engineer helping me was a nice guy, so he deserves a shout-out for at least trying, but the next person I dealt with had no sympathy, no apology or sense of urgency to remedy the situation. I had to contact them every time to get some kind of update on what's going on or when to even expect a delivery. Didn't even bother to reply to my email of complaint about the service.

T

Thomas Asche

Computer Lounge were fantastic as always to deal with. They were very patient with me in all my questions and ramblings regarding a new PC build. They were super accomodating in helping me find parts and making sure the system was fully functional and compatible. Since dropping off the gear, the build was done within a week and the system was fully checked and tested. The system and remaining accessories were safely packed into boxes, once I got home and plugged it all in, it booted up with no worries. Very happy and over the moon with the whole process. Great PC, thanks Computer Lounge.

S

Sam Angrignon

I dealt with Andrew really friendly guy. I had loads of questions and he answered everything. I asked if my computer could be ready in 5 days and they came through with their promise. Really cool shop. Will be going back when I want to update more parts. Shouts out to Andrew Kim!

K

Kelsea Wall

Ordered a keyboard Monday night (30.11), got it to pick up. Shipping says 1-2 days, so figured it would be quicker going to their store. Called Thursday, they said they were expecting it to arrive today (Thursday 3.12) but it hadn't, so should arrive in store tomorrow (Friday 4.12). We give them another call because we hadn't heard anything. The person on the phone said the courier arrives around 10:30-11am so we will know by then. Asked them if they could track where it was, no we don't do that. Asked how we would be notified about the location of the keyboard, email or phone call. The person said we would receive an email with an tracking number. We had it directly shipped to the store, which made us believe the person didn't even look at our order number. We are now left with out the keyboard over the weekend. Extremely frustrating as we needed the keyboard as soon as possible and had to buy a cheap one in the meantime. Poor customer service. Went to them because they were the cheapest but definitely will not be going back to Computer Lounge after this.

D

Dirk Wouter van der Merwe

Wow! First build for me and they have everything you need for the best price! Really helpful staff and they called me after I placed my order the next day, letting me know that my Motherboard wasn't gonna cut it and gave me recommendations what to get instead. Delivery took 2 days and tonight I will start to build my Z490 i7 gaming PC! Can't wait. Keep up the good work

J

Jack Thompson

I have generally only had good experiences with CL going back a decade. However recently there was a problem with my order they didn't contact me to tell me this. Thinking it strange that I hadn't received an email saying the click and collect order was ready I tried contacting them. They don't answer the phone (I know I know it's 2021 but it was just a quick question) so I messaged them on social media and eventually got a reply saying they'd get back to me. By that time I'd given up and just visited the store in person to get answers. In store they were very helpful and resolved the problem with my order.

B

Big Mac Attack

Made some orders during Black Friday for a new PC I'm building. Went on a Saturday believing they were open until 5:30pm (as per Google) but they had closed at 4pm (arrived around 4:30pm). However since staff were still there, they were kind enough to let me pick up my orders AND purchase another item. Parts are all in good nick too. Much respect to the staff (I didn't get their names - sorry!) who helped me out, definitely secured a returning customer when I upgrade my PC!!

T

Tom Scown

I've been a customer of Computer Lounge for many years now and use them almost exclusively for all my PC upgrades. I always have a great customer experience, with fast and reliable service. I'll keep coming back, and keep recommending!

Top 10 companies in Computer store category in New Zealand

Close