Auckland, New Zealand
19 Chancery Street, Auckland CBD
N/A
+64 93692468
DeliveryIn-store pick-upIn-store shopping
This is a big store filled with everything electronic. Even have some star wars Lego! I checked the prices and they are competitive with the big chain stores.
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I virtually never write reviews. This time I feel compelled to do so. Cool Mobile provided me with exceptionally good service! My son bought me a new cell phone. I liked it and it served me well until I installed the myPhonak app (manages pricey hearing aids). It failed to function, despite the cell phone being on its compatibility list and meeting all the stated requirements; of course myPhonak had an 'assumes no responsibility' escape clause, nor did it spring to my aid. So I took the cell phone back to Cool Mobile, hoping that I had done something wrong and they could correct my error. Cool Mobile was really helpful and tried to resolve my problem. Don at Cool Mobile spent hours tracing the problem, to no avail. In the end Cool Mobile gave me credit for my cell phone towards the purchase of a different model on which the myPhonak app worked. Thank you Cool Mobile and Don!
Wow a few bad reviews here. But I've now bought a laptop and a phone find these guys and they were helpful and even gave me small discount for bypassing trade me. Thanx guys.
Best mobile shop!!
Great guys and amazing pricing. I returned a product today over an issue which could have been to do with my phone opposed to the headphones they sold me. They were amazing about replacement.
Purchased a new phone on Thursday and it arrived lunchtime Friday in an RD address. Great service and fair as shipping costs. Lots of a great communication via email. Happy as. Cheers
Unbeatable price compared to other NZ stores. Quick and easy for business. Recommended.
Great prices and their shop is full of cool things to look at and want to buy. Staff are super friendly and knowledgeable.
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