Cornwall Medical Centre - Royal Oak

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Auckland, New Zealand

cornwallmedical.co.nz
Medical Center

Cornwall Medical Centre - Royal Oak Reviews | Rating 4.2 out of 5 stars (8 reviews)

Cornwall Medical Centre - Royal Oak is located in Auckland, New Zealand on 790 Manukau Road, Royal Oak. Cornwall Medical Centre - Royal Oak is rated 4.2 out of 5 in the category medical center in New Zealand.

Address

790 Manukau Road, Royal Oak

Phone

+64 96253140

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
Write review Claim Profile

N

Natala Morgan

Called up to enquire about enrolling and making an appointment and was treated incredibly rudely; told to go somewhere else and given no room to speak. Terrible experience, would not suggest trying to enroll in this clinic WHATSOEVER.

T

Thiago Ramalho

Not recommended. Seems to be a recurrent theme in NZ nowadays to have medical practices that are only interested in money. This is the case for this establishment. 58 for consultation you need to book, not to be seeing on time EVER. Doctors prescribe medicine, if you have adverse effects from it, too bad, you will need a new 58 consultation. The staff is unfriendly. They charge 2 per mask that you are required to use in this place. Receptionists often give you the wrong information (E.G tells you there will be a waiting of 15-20min, when you actually have to wait 50min. Do yourself a favor and stay away from this place.

S

Samantha Blackburn

The doctors are good and I have never had a problem here, except for recently when dealing with a receptionist, Jo. I have two really negative experiences with her, the first time I let it go, but this time I thought I'd bring it up. The first time I spoke with her, I told her that I am waiting on specialist referral documents to be sent to me, but I am concerned because there is a mail thief who's been stealing mail in my area, she replied saying "So what do you want me to do about it?" In a condescending tone, not at all helpful. I told her that she was being incredibly rude and then her tone changed suddenly and started to be nicer. All I wanted to was for my mailing address to be changed. I didn't do anything about it that day because I thought, "everyone has bad days." I called today and I was again greeted in a nasty manner. I asked if I could have my medical certificate re-sent to me, as I had requested it twice - and she cut me off mid sentence and said "Well there's nothing I can do about it, the computer systems are down." Which I understand, these things happen, but it's the tone and way she says things that can't be adequately expressed through text. I explained that I had already had it sent YESTERDAY and I hadn't received it, I again wanted to have it sent to another email so I don't have to call for a third time - She then hung up on me. I get that you may be frustrated Jo, but you have to have some tact. I work in insurance, so I deal with angry customers on a daily basis, and I have never spoken to someone in the way that you do.

D

Donna Durrer

Highly recommend Cornwall Medical Centre. Appointments are always available, reception staff are welcoming and the quality of care is excellent. Our primary GP was Jacqui Tam and she was great! Friendly, very thorough and great with kids. We also dealt with a few other doctors at the practice and never had any issues.

G

Ginah Vaka

The quality of care and customer service from Cornwall medical centre, is more than words can describe. I have been under the care of Dr Steven Tan for several years now, and he has exceeded my expectations. His kind friendly nature makes each appointment comfortable and easy. No matter what the situation is he always goes above and beyond, providing great care and conversation.

J

Jay and Ryan Crazies

A superb clinic, really helped me out. Friendly approachable and understanding, we can’t recommend them highly enough. Keep up the good work.

J

Joana Correia

This is the best medical centre! The reception staff is great, the nurses are nurturing and patient and Dr Steven Tan is the best doctor I've ever had! I totally recommend him!

W

Win L

This place is a great Medical Centre and the location is very convenient. The Doctors there are very professional and give great advice. Great friendly staff there. Thank you!