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CurtainStudio St Lukes

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Auckland, New Zealand

curtainstudio.co.nz
Curtain supplier and maker· Blinds shop

CurtainStudio St Lukes Reviews | Rating 3.5 out of 5 stars (2 reviews)

CurtainStudio St Lukes is located in Auckland, New Zealand on 6 Morningside Drive, St Lukes. CurtainStudio St Lukes is rated 3.5 out of 5 in the category curtain supplier and maker in New Zealand.

Address

6 Morningside Drive, St Lukes

Phone

+64 96018090

Service options

DeliveryIn-store shopping

Open hours

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G

George Mcnabb

Whatever you do, DO NOT use Curtain Studio. We ordered custom made curtains a month ago. We had a sales consultant come out to measure and quote the job, we needed them ASAP as we have a baby who's needs a dark room to sleep, and guests coming to stay, she told us that it would be a 12 day turnaround to installation, and that we needed to pay that day so this wouldn't be delayed. We paid promptly and we were assigned a job manager, Lucy. Lucy repeatedly ignored our emails, and finally apologised for the wekk delay blaming this on a third party business that supplies their tracks. The tracks were due to arrive Friday (over a week late) and she scheduled a Tuesday installation day, as the tracks were not arriving until Friday afternoon. When I contacted Lucy on Friday for an update on the tracks (2 emails, 2 phone calls), I had no response. I managed to get hold of a manager who informed me that they in fact had the tracks all along, however the curtains had not even gone to production yet. She was extremely apologetic for the unacceptable service we had received. She assured me she would follow up and expedite this order for us and follow up with me the following day. Of course we never heard back. So I have phoned again this morning, and spoken to somebody who has updated me that the curtains will in fact not be installed for another 10 days, and that the manager will phone to update me what's going on today, it's 5pm and of course I haven't had a call. I have never received such disappointing level of service, do not touch this business, I know that you can find quality suppliers that offer a service at the same price, I only wish i'd gone with one of the other quotes.

D

Dunya Perera

Not a full store. Very little amount of ready-mades. Mainly for custom curtains

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