Auckland, New Zealand
102A Aranui Road, Mount Wellington
N/A
+64 95705465
For me its a 5 star, Great service and very affordable prices. Thank you for the tiedowns, trolley and the mats that should be rented separately but you let us to used it for free. Customer service is also excellent that why thumbs up to you guys and goodluck..
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Very much unprofessional. They don’t deliver what they say. Hidden charges. Stay away from these people. Working from home somewhere in garage. Not on time.
This doesn’t give me an option of no star rating so I’m reluctantly forced to give a 1 star. Tuesday, I booked for a moving van for Sunday morning 10am. Received a generic email regarding getting bank acc details within 24hrs to which I would need to deposit payments. Never received any follow up email. Called the landline number, didn’t work. Went Business address and it’s a house...not a car yard as one would expect. Knocked on door, no answer. Received an email on Sunday an hour before we were to pick up the hire, advising that all their vehicles were booked out. Really unprofessional. I suggest that people use U-Rental located near the airport. You get 200km free if you rent a cargo van, and you can trust that they’e professional. They happily took our business even though it was last minute.
Friendly service highly recommend
Very unprofessional - Reserved a truck on Wednesday. Got an email "please await bank details to pay and confirm". Never got that email despite several chases and a phone call. Cancelled by Friday after some further unsatisfying phone calls and texts.
The service by Mark was excellent. He explains things in detail and warns me of how to use the car. The flap for the tail lift is very heavy and needs a muscular guy to let it down. The lift is button operated, gets stuck when it's at the lowest level but a good kick will make it level. Would have gotten sponges, cardboards and polystyrene to prop the side and base when moving house so that i wouldn't have scratched my table. I'd say, this is more for moving cargo and rough move rather than for moving house furnitures that requires gentle care. It requires effort to go into gear 2, all in all a good workout for my shoulder. Drive was smooth as gear wasn't sensitive, therefore throughout my 9 hours manual drive it didn't stall on the road.
Thanku so much guys for giving us best service we moved our house from Sylvia park and service was excellent
I am a happy customer. I hired a truck from Eco Rentals for 9 hours but ended up doing 9 and half hours. They did not charge me for the extra half an hour. Very polite and courteous customer service by the staff and the prices were cheaper than most of the other truck rental companies. Truck was clean and tidy and did the job. I will return back to these guys when I move my house again.
Deli
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