Auckland, New Zealand
7D Echelon Place, East Tāmaki
N/A
+64 92799919
I regularly buy their compostable bags, however this particular new roll of 30 bags are all unusable as they were tearing into shreds whilst I was trying to unroll and open them up to line my bins. I contacted the company via 'contact me' and had a call back the very same day (hence an extra star for this). However, the lady was quite rude, explained that there was an expiry date of 9 months clearly displayed on the product (which there wasn't) and that it was PaknSave's fault for not rotating their stock! No offer of a replacement, just an abrupt response. It's a shame she didn't have more manners...
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27 Ltr, 20 pack PROS: 100% biodegradable, 100% compostable, good price for what it it and does. CONS: Can sometimes begin to deteriorate before the next weekly rubbish collection. However, other brands also suffer from the same issue. Importantly: Got down to the last two and tried to tear as usual, but ended up with two messed up bags as there was no actual perforation OR handles on the last bag. Have knotted the ends which is not ideal.
Thank you and your team for going beyond expectations to enable pick up of the canvas bags yesterday. I managed to get these to the printer in time. I appreciate the engagement of your team and the genuine interest in service.
Ecobags communicated well with us to check we were happy with aspects of the printing process e.g. colours, positioning and sizing. We are very pleased with the quality of the bags and how well our design was printed.
Huge variety of reusable and compostable bags and great quality. Highly recommend to anyone looking for a environment friendly solution in bags.
Deli
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