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Elite Fitness St Johns SuperStore

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Auckland, New Zealand

elitefitness.co.nz
Exercise equipment store

Elite Fitness St Johns SuperStore Reviews | Rating 4.1 out of 5 stars (7 reviews)

Elite Fitness St Johns SuperStore is located in Auckland, New Zealand on 28 Morrin Road, St Johns. Elite Fitness St Johns SuperStore is rated 4.1 out of 5 in the category exercise equipment store in New Zealand.

Address

28 Morrin Road, St Johns

Phone

+64 92764654

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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M

Mike Mitchell

Just got the Exercise Bike and it's a great quality piece of equipment for a Fair Price. Really enjoying it so far. Very happy in the long run however, I would ask you to review warehouse/freight times, I understand everyone is busy but it took 18 days from Auckland to Dunedin. Seven Days just to Load it for Pickup and Eleven more for Freight time. Pretty sure a turtle could get it here faster. I won't mark down but I will admit that was frustrating. Overall though, I'm happy with my Purchase, the price I paid as I feel I have got a great bit of kit that will last for years. Thanks

I

Igor Groza

Never usually write reviews but this is an exception. Massive variety of products but Tom and Dave did a great job of recommending the perfect gear for me. Without a doubt will be shopping here again. Great guys, great company.

T

Thiranja Prasad Babarenda Gamage

Very friendly and helpful staff. Despite the significant cost of their spin bikes, they do not provide suitable bike seats for women. Edit to provide more information as requested by the company: Bought an Elite Patriot Spin Bike - which cost over 500. I asked if it could be fitted with a women's seat and was told that I would need to contact your service department myself to see if they had any on hand (no guarantee) and that I would have to pay for it (not replace the one it came with). No estimate of cost or availability was provided. Please change your policy to be more inclusive - it is unclear why you cannot offer seats for women especially for a 500 bike (note that this specific bike is an elite fitness branded bike). Seats for men are typically not comfortable or usable for women as was the case here, with the intended rider finding the seat extremely uncomfortable. Ended up having to buy a seat designed for women from Torpedo 7 which solved the issues. I recommend prospective customers consider this aspect when making a purchase. Testing out a bike for a few minutes in-store is not sufficient to highlight these issues and therefore can go unnoticed until you purchase (which is likely why the company has not done anything about it). Hope this provides sufficient information about our experience for you to take action (dropped to 3 stars due to this experience, again staff were excellent, company policy was lacking).

J

Janys Laboyrie

Very efficient and polite staff. We were happy with their help.

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Peter Ghermenis

Great place lots of equipment knowledgable staff reasonable prices

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Petr Štěpán

Seems like client needs to check that specification of the product on the elitefitness websites is matching with actual product specifications set by manufacturer. I ordered squat rack which according to elite fitness websites suppose to hold up to 277 kg but instructions manual on actual product says only 140 kg. This is extremely hazardous. Another alarming thing was the rack promoted on websites supposed to be 25% heavier than the one I received. It is ok to screw up size of the tshirt but to provide misleading information to clients on product like squat/bench rack could have fatal results. The guy in the elite fitness warehouse told me he would not trust it either and to make my day even better when I asked for a refund in the office I had to deal with person questioning my decision about being safe. Elite fitness seems like good mid range brand for people understanding well what they need however I can see major issues to be sorted in the management and customer service. In my case luckily only standard waste of time with an unprofessional supplier, no other damage done.

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Sly Deception

Good store and good customer service, it was quick and easy for me I think these reviews saying it’s bad are one of “those” types of people that make things harder than they need to be. this store has a wide range of items and quickly sorted out something I was looking for that wasn’t in store but ended up being in storage

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