Ellerslie Veterinary Clinic & Cattery

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Auckland, New Zealand

ellerslieveterinaryclinic.nz
Veterinarian· Animal hospital· Emergency veterinarian service· Cattery

Ellerslie Veterinary Clinic & Cattery Reviews | Rating 4.8 out of 5 stars (8 reviews)

Ellerslie Veterinary Clinic & Cattery is located in Auckland, New Zealand on 199 Main Highway, Ellerslie. Ellerslie Veterinary Clinic & Cattery is rated 4.8 out of 5 in the category veterinarian in New Zealand.

Address

199 Main Highway, Ellerslie

Phone

+64 92813481

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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Izzy

Came in with two bunnies which we had concerns over their health. We had in mind that they were not going to make it and speculated it was a certain disease. We came to this Vet expecting for there to be a diagnosis of the conditions for our bunnies as we would provide symptoms and have them checked up. Overall the veterinarian was very lovely in the way she treated our bunnies and helped for the checkup! However, our expectations were not met and at the end of the day there was no diagnosis of what the bunnies had due to a 'lack of knowledge'. Within 2 hours of the visit to the vet one of our bunnies had passed on and we do not blame the vet for it but we are disappointed for the lack of expertise for bunnies. Learning from their death we had then diagnosed our other bunny's condition was "snuffles" and if provided antibiotics, we could have at least increased the chances of her survival. But the veterinarian had charged us around 150 for food sachets and medicine to get the gut moving for our bunnies, but because this was not the condition our bunnies had, it was redundant. We are appreciative that the vet was thoughtful because they did not know their condition, but if there had been a proper diagnosis and the correct antibiotics given to treat the condition we could have helped our bunnies or increased her chances of survival. For feedforward, please learn how to diagnose the conditions of rabbits because that's what you guys are here for! :) Unfortunately our second bunny passed away few days after the visit and now we have all this medicine for the wrong condition and for no more bunnies. We had speculated that they were not going to make it but wished we were charged for painkillers instead. Money can always be earnt again, but our bunnies lives cant come back. Expensive visit for the very little information to help them. Probably a very nice vet to go to for cats and dogs, just wished more was done for rabbits as well.

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Katya A

Great service, very welcoming and friendly stuff. We also did puppy school, quite enjoyed it. Would definitely recommend these vets especially if you are local :)

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H C

I had been once when they just opened for business . I chose to go here because vets got small animals certificates. The day I bought my guinea pig he’s condition was not good. I could feel he’s dying.. The doctor let me wait in waiting room with my guinea pig into the room. After few minutes she bought he’s body out, I expected that if the doctor could explained what medicine she used unfortunately, she didn’t say anything. I wasn’t asked for anything at least a treatment explained so hard. I didn’t notice I could do a complain to authorities now I know. A terrible choice for me.

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johngraham7

Our family cat Pippi was not well and ultimately her time with us had come to an end. The staff were incredibly caring and understanding as we gave our last respects to Pippi. Thanks for helping us with this difficult day!!

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Donna Streeton

The staff and owners here are fantastic. They treat you better than family. The animals are well cared for from the minute they come through the door. Any cat staying in the cattery gets lots of love throughout the day.

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Julia Fischer

My name is Charlie and I cannot thank mum and dad enough for choosing Ellerslie Vet as my vet clinic. Dr Kathrin and her team go above and beyond no matter what and always take such great care of me. I've definitely had my fair share of health problems but guess what - I'm not even scared to go to the doctor! As soon as mum gets my cat carrier out, I jump right in and get excited to go see my friends at the vet. Sometimes I even get to have sleepovers when my parents go away! Pretty cool huh! Mum also wanted me to mention the amazing customer service. She says every single member of the team is absolutely incredible and always super helpful. You guys are just the best, thank you so very much! I (and mum and dad) really appreciate all that you do!

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Melanie Fleming

Really lovely, welcoming, helpful, caring staff and great service towards both me and my little doggie thanks so much for everything guys we will definitely be back again. High recommended to all.

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Ophélie C.

The staff is amazing, the place is really tidy and doesn't smell, and cats are separated from dogs! Luffy is actually pretty chill when we go and wait for our turn. Her vet, Dr Nortier, is very caring and gentle, she's great! Also I can't get tired of the emails addressed to Luffy directly.