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Fidelity Life Assurance Company Limited

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Auckland, New Zealand

fidelitylife.co.nz
Life insurance agency

Fidelity Life Assurance Company Limited Reviews | Rating 3.8 out of 5 stars (8 reviews)

Fidelity Life Assurance Company Limited is located in Auckland, New Zealand on 81 Carlton Gore Road, Newmarket. Fidelity Life Assurance Company Limited is rated 3.8 out of 5 in the category life insurance agency in New Zealand.

Address

81 Carlton Gore Road, Newmarket

Phone

+64800882288

Open hours

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Andrew Kirk

For a so called award winning company very poor customer service. They are very keen to hold onto your premiums. Fidelity LIfe failed to refund policy premiums and kept charging premiums when they were told to cancel policies. I had much better service from PartnersLife completing the same process. I would not recommend them to anyone

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Andy smith

CAUTION !!!!!! would not recommend, will try their hardest not pay out on policies, ends up being a constant fight till the end. Bad customer service. All around a terrible experience. Have cancelled all of our families policies.

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E K

A great insurer to deal with. Fantastic products, well-priced and a nice team to work with.

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Lorna Kanavatoa

Clarification re: change of company name cos signed up to momentum

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Matt B

Poor ethics regarding charging well in excess of a policy's worth to an elderly woman, alongside a refusal to refund. Disappointing

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Larry Baxter

Paid years of premiums with no claims charging a 90 cancellation fee with no dialogue is just theft . Very unscrupulous!!!!

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Nicki Mather

Very disappointing, interested in keeping your cash than helping the client. A typical insurance company, very rich because they wont pay out when you need it. Reception staff lovley.

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David Nuttall

I have been paying these guys premiums for over 10 years. given the bad press around the integrity of insurance companies of late thought it prudent to review my life insurance. I advise them under the disclosure clause of a relatively new medical condition (minor) and asked them to confirm that this would not prohibit them paying out in the event of my death. Despite numerous email asking for the courtesy of a response to the initial query of the 11th of February, they have not had the decentsy to reply! This sentence was written after fidelity life replied to this review. Obviously you didn't read my review! I have been writing to your so called client services and had no response. Hence the 1 star review!

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