Auckland, New Zealand
61 College Hill, Ponsonby
N/A
+64 93615966
The most nicest caring people I’ve ever met.. We are blown away with the how much kindness love and support was given not only to our mum “Col” but also to our Dad and entire family. Thank you so much! Xx
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Authentic and empathetic staff that provide a professional and respectful level of care and support. Thank you
Having recieved care here since 2017 and now I am back in 2020. The whole team are living saints in my eyes. I find it difficult that any individual had a poor experience and I struggle to understand how that came to be. Maybe I am just one of those fortunate souls that have only had the best of care medically and the team looking after your dietary needs morning noon and night. I may appear biased yet I feel privileged to have been a respite care patient over these years. Thank you everyone you don't know what a difference you make to those of us who are terminally ill yet cared for with the highest levels of empathy and compassion.
What an empathetic, supportive and beautiful environment for my beautiful mum to be in during her last days. The family and I couldn't have asked for anything better. The medical professionals were simply fantastic! They administered expert care to mum and treated her with immense dignity and respect that she so deserved. Mercy Hospice your holistic approach from the initial warm welcome right until the very end was exemplary. Also appreciated the spiritual support and the grief counselling service provided. Thank you for everything you did for our mum and for all that you are. Viva Mercy Hospice!
Unfortunately Covid '19" the sequel made itself known and became a pain in the arse when my brother was in Mercy hospice, the rules and what was expected and there was no getting around these rules and who would want too. Only one person was allowed to stay with family member, you couldn't leave or venture beyond the fence or gate perimeter or you would find yourself exiled and fair enough too. I stayed and i had the best time with my brother while he was still able to communicate, and before MND stole what he had left. I was well fed and looked after emotionally and mentally. When it was close to the time of your loved one passing, yourself and possibly two others are allowed in to spend 5he last few hours with them. The staff at mercy hospice on College Hill are truly amazing, very comforting fir myself and my brother.
Mercy Hospice is a remarkable emblem of caring for others. The staff here are exceptional carers and offer warm support and empathy to everyone. This is a hospice with exemplary staff who work closely with other Auckland's hospitals, doctors/nurses, as more significantly the family and friends of hospice residents. This is a much blessed and cherished emblem of Auckland's health care because of the way that it truly helps the dying. This Hospice was opened 2 decades ago by the Right Reverend Dr Dunn, the Bishop of Auckland. It is non denominational but is sited on one of Auckland's most important historic sites of dedicated faith.
There's no words that can express my gratitude on their professionalism of the nurse's/doctors & receptionist who works at Mercy Hospice. So grateful and humbled for taking care of my beautiful sister who is now with my parents beyond the vail of life. It is because of this I have decided to become a life time supporter and joined the "Stand By Me" club. I’m eternally grateful to you all.
The most amazing place with the most amazing people. My mother's time there was made easy and comfortable. I couldn't say a bad word at all about mercy hospice.
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