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New Zealand Post International Mail Centre

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Auckland, New Zealand

Mailing service

New Zealand Post International Mail Centre Reviews | Rating 2.5 out of 5 stars (8 reviews)

New Zealand Post International Mail Centre is located in Auckland, New Zealand on 9 Laurence Stevens Drive, Māngere. New Zealand Post International Mail Centre is rated 2.5 out of 5 in the category mailing service in New Zealand.

Address

9 Laurence Stevens Drive, Māngere

Phone

+64 800501501

Service options

Delivery

Open hours

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M

Maureen Roke

Missing Parcel. A parcel sent to me from the UK using Track and Trace (more expensive than ordinary post), Has not arrived . NZ post tell me as I have waited over a month to try and find it, it can not be looked for or claimed for. Their Answering phone service says to be prepared for delays owing to Covid! Apparently this is my fault as I should have been tracking and tracing it all the time. Of course I did not have the numbers as they are in the UK with the sender. The sender was given a date of approx arrival here. No where on the Track Trace receipt does it advise this. When I started looking for parcel it was only 2 weeks from approximate delivery date. GPS says it has been delivered here to my address. It has NOT been delivered! I can not be given GPS coordinates. They say it is a privacy issue, but surely, it is my parcel and my house coordinates. Not much sympathy or hope given for my missing signed First Edition Art Book What over small or large company could get away with doing business this way!!

J

Jay

Everyones are friendly and helpful

N

Nicholas Cooper

I got my package in the end, but it sat in the NZ Post depot for weeks. They ignore communications by phone and email. After driving to the depot twice I finally got my parcel. I've also tried their USA forwarding shop service, "Youshop". This is a good idea, but NZ Post are failing on it's implementation.

G

Graham Smout

Good service friendly staff

C

Connor Clarke

International parcel was "Returned to Sender". It had the correct address but did not have a business name on it... lesson learned. Also, note to all - make sure the sender includes a NZ telephone number!! NZ Post customer service staff were friendly and helpful; and managed to intervene and have the parcel redirected, finally delivered. THANKS :)

L

Lera Baysheva

Be careful Area 51 say goodbye to your parcel :/

T

Tane Sullivan

My mail is a year late

R

Ray Dai

It's only taking 1week to air lift a parcel from Brooklyn, NY to NZ yet it's taking longer than 1wk for them to complete the clearance / processing? Don't see the point of holding the parcel at the depot all day along. Either the processing is seriously wrong or no emphasis has been placed on efficiency. Typical she'll alright attitude. You can almost forget about being customer centric, that's just not part of their dictionary IMHO

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