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Sulco

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Auckland, New Zealand

sulco.co.nz
Tool store· Safety equipment supplier

Sulco Reviews | Rating 4.5 out of 5 stars (8 reviews)

Sulco is located in Auckland, New Zealand on 1 Orb Avenue, Manukau City Centre. Sulco is rated 4.5 out of 5 in the category tool store in New Zealand.

Address

1 Orb Avenue, Manukau City Centre

Phone

+64 92500086

Service options

DeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Warwick Anderson

I deal with Roy based in Chch, always a great service and good to deal with

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Jono Watts

Over promise and under deliver Reps say they are going to follow up with issues and nothing ever gets done about the issues raised Was charged a huge bill for a repair on a truck tyre changer only to get it back faulty again. When they're were asked to resolve the issue no one was willing to do anything about it. Very poor after sales service on machinery worth 40k Happy to take the sale but don't want to know about it if there is issues after the fact. Would avoid this company at all costs! F-

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Kevin Jin

Very unfortunate and sad, I have to post this without better solution for our current situation. We have received poor customer service, lack of communication and long wait for parts in the recent two years, especially when we need new cables for our Bendpak 4 poster after original cable snapped earlier this year (hoist bought brand new and used less than 3.5 years until cable snapped), we ordered new cables from Sulco since March, waited almost 4 months then received only 1 cable out of 4 cables in July, missing 3 was promised to be delivered end of Aug and then we were told and have received just another 1 this week, which means 2 more cables on still missing. I understand there are lots of things going on due to COVID-19, but during these 5 months of time, we received no update, had to keep sending emails and calling their lines with no response almost everytime, only one who been helpful is Bob but he is not able to do anything to help us speed up the solution. All our equipment and many of our tools were purchased from Sulco since 2016, worth over 100k in total. 5 months we can not use our 4 poster, and Sulco isn't helping! Many of other small issues occured in recent years after purchasing as well, very disappointed to Sulco and yet we still have to wait.

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Cymon Hewitt

Roy Knight, the Chch rep never fails to deliver. He has literally driven 30 km in the middle of his busy day just to help us out with urgently required tools. Highly recommended.

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Warren page

Dion Payne is the most cheerful and most helpful tools rep I have ever dealt with. It is a joy to have him come and sell his quality tools at really reasonable prices. There is nothing too hard for him to do and he and sulco as a whole will go out of their way to make sure you feel confident with your purchase.

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Jonathan Gatman

Cheer lance for the great service. Great tools that last and they stand behind them. Couldn't ask for any more. Thanks heaps Johnny

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Johnathon Panton

Bought a wheel alignment machine off them , never been right since it was installed , as soon as it was out of warranty they started billing me for problems they never rectified , still waiting to here from them to sort it out , machine was also found to be installed wrong , very bad customer service but was very happy to take our money

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Dane Blackwell

Big thanks to Mags Asari the Tool man! A man of his word and consistently going out of his way to help you with the best prices for the best tools. He’s straight up and stands by what he sells, I’ll continue my tool collection with you mate cheers

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