Auckland, New Zealand
7/467 Lake Road, Takapuna
N/A
+64 94880102
Beautiful shoes renewed and given a new lease of life. I have no hesitation in recommending Takapuna Shoe Repairs.
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Probably this is the worst service I ever had with any shoe/bag repair shops. My camera bag zipper needs to be replaced. So I took my bag to this guy on 12/06/2017 for quotation. He quoted me 50 and come back next week Thursday (15/06/2017) to pick up. -I gave him a go ahead. He never got back to me on time, so I chased him up on next Monday (19/06/2017). On Monday, he (the owner) said not even started so come back next Monday. Again he did not get back to me by Monday 26th June. Today (27/06/2016), got the text message from him to pick up the bag. At the pick up he asked me to pay 75. not 50 as he originally quoted. I asked him the reason for the price difference but all he says '75 dollar was the original quote, I didn't give to you but I wrote it somewhere' He never shows me the quotation paper that he wrote 'somewhere' but I clearly remember, he said & wrote 50 on the quotation paper. Otherwise I wouldn't give him to fix the job He left me with no option but paying him. After the paid him I inspect the bag. And it gets even worse - He did the very poor fixing job on the bag. There are bits of glue marks everywhere on the bag inside - out, and straps etc. Sewing works are not straight and even, it looks like fixed by a kinder garden child. I wasted two weeks and 75 for a very poorly fixed bag. He definitely lacks craftsmanship and no concept of keeping timeframe with his customer. If you planning to 467 Lake Road SHOE REPAIR SHOP, take extra caution and try document/photograph everything. Otherwise, this fraud will bump up the quotation for sure!
Great service and great price. The owner is very friendly and helpful. The repair looks amazing given what he had to repair.
Prompt excellent service . The owner" went the extra mile"
We have a lovely leather work bag with non leather straps. The straps had started to disintegrate. Takapuna Shoe Repairs replaced them with leather straps for a reasonable price and now the bag will last for a long time more rather than looking shabby.
Another great job giving life back to my leather boots with new soles. Support local and great to help reduce waste by repairing your shoes!
Gave 3 pairs of shoes and a bag lock to fix - all were fixed/repaired so promptly. Great job and a very pleasant owner who was very passionate about his work and customer service. Will definitely be going back.
Beyond a quality job! I came in from Austin, Texas and the owner knocked out a boot shine on my Lucchese's in less than 15 minutes. He did such a fantastic job.
Deli
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