Auckland, New Zealand
East Coast Road, Redvale
N/A
+64 279171710
Excellent customer service. I went here to get a new nut fitted on my Fender Stratocaster as my regular guitar tech was snowed under! I was impressed by Andries straight away on the phone as I was spoken to like a client rather than "mate" or "bro" (which I tend to get kinda sick of). Upon arriving he did the whole job while I waited and also told me the cost upfront before doing it. No leaving my instrument there. In and out. Simple. Work was great. Reasonable prices. Great conversation. If only everything was this easy.
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Andries is a top notch bloke with a real passion for what he does. He took on a project of mine and walked me through a few suggestions to get the best out of my setup. The turnaround time was quicker than anywhere else, priced extremely reasonably and the workmanship is second to none. On top of everything else, Andries is a pleasure to deal with and is a genuinely interesting guy with a whole lot of knowledge on all things guitar related. Wouldn't hesitate to recommend him to anyone wanting some work done on a guitar.
Super nice guy and really great service. In the hour I was there, I learned more about guitars than 30 years of tinkering. Andries not only fixed the issue in minutes, he also took the time to teach me what he was doing. I couldn't believe some of the repairs this guy could do, he is more of a guitar surgeon! I can't recommend The Fret Shop enough.
Absolutely phenomenal service, custom made a nut for my bass, and cleaned and tightened everything while he was at it, aswell as glued and clamped the fretboard down as it was coming away. Called Tuesday around 12pm, dropped it off 1:30pm, picked up same time next day. Definetly recommend, my new go to guy for anything guitar.
Andries is a master craftsman. The set up on my flamenco guitar is the best I have ever had. His attention to detail and finish is truly outstanding. Want a luthier who is passionate and professional, Book your guitar today!
Andries is absolutely amazing at what he is doing.
Went to get rid of some fret buzzing and lower the action on my new secondhand guitar and found out that it was beyond repair. What I got instead of a repair was a lovely 45 minute discussion about all aspects of guitars, and guitar repair. Andries was a knowledgeable, honest, and friendly luthier and ill definitely be back once I've got a guitar worth working on!
I have this man's number saved in my phone under the name "lord luthier" this is no small statement. Andreas services all my guitars, of which I have like a dozen, as well as all my band mates guitars too. His expertise in upgrades and his ability to bring the playable ceiling of your guitar to new heights is unparalleled. I'm so glad this man exists, 10/10 go take your guitar there. Even if it doesnt need obvious work, theres always a way Andreas can make it better.
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