Auckland, New Zealand
47a Hope Farm Avenue, Pakuranga Heights
N/A
+64 220622880
Dreadful service. Purchased a set of 4 generic inks for my Canon Printer. At the time was apprehensive about purchasing generic inks as had always used Genuine Canon Inks for my printer without issues. But was reassured about their No Risk claim on their website. Changed two colours without incident as the originals ran out but soon after replacing the black, nozzle began to clog. Despite nozzle cleaning continued to be a problem to the point nozzle fully clogged. Toner Ink refused to acknowledge their ink had caused the problem. Canon service center said it be most cost-effective to replace printer rather than replace ink nozzle. So i had to by a new printer. Despite this Toner Ink have been arguing over email about liability and have yet to give me a refund, apparently because i couldn't return their black ink cartridge that i had thrown away in an attempt to clear my blocked nozzle. Customer service has been very argumentative and very difficult to deal with so I would not recommend this company to anyone.
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The print quality of these Toner ink cartridges is as good as the original HP product at a better price and delivery is always prompt.
I ordered a complete set of Canon PGI2600 compatible print cartridges late Monday and they were delivered to me this morning (Wednesday) on the Kapiti Coast. Tested these generic cartridges and they work perfectly. I have just saved over 200 versus the Canon brand. Thank you Toner Ink for a quality product and excellent service. I know where to come for my print cartridges. Thank you again. Have an excellent day ...
I just love this company. The service is the best and the delivery is exceptional. The product is great. Thank you.
Fast delivery and nice people. Highly recommend
Had cartridges for my printer at a great price
My order was delivered in time but the drum was the wrong sort. Two drums came instead of the toner and drum package. The correct drum looked used and was covered in toner residue. Subsequently the correct items were sent but it wasted a week because of COVID lockdown deliveries. That said the staff member was very apologetic and had the faulty items collected. The correct items were of good quality standard and gave quality printing. I would use them again since they made a mistake and went out of their way to correct it.
Deli
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