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TRG Imaging Northcross

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Auckland, New Zealand

trgimaging.co.nz
Medical Center· Radiologist· Medical diagnostic imaging center· X-ray lab

TRG Imaging Northcross Reviews | Rating 2 out of 5 stars (6 reviews)

TRG Imaging Northcross is located in Auckland, New Zealand on 948 East Coast Road, Northcross. TRG Imaging Northcross is rated 2 out of 5 in the category medical center in New Zealand.

Address

948 East Coast Road, Northcross

Phone

+64 94872555

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Jay Jay

Such an awful experience. Receptionist was rude and made me feel like I was an inconvenience and she gave me attitude when I asked for a full receipt printed for insurance purposes. Not to mention it always makes me laugh when they say "ACC surcharge" but the money you pay doesn't ACTUALLY go to ACC it goes to their own companies so ended up getting charged 40 for an X-Ray and Ultrasound that ACC pay the full cost for but TRG Imaging pocket my 40 for really poor service. The person who did my actual ultrasound also made me feel I was a burden and undermined me when I was trying to explain why the referral was different to what the hand therapist thought was going on for me. I felt incredibly uncomfortable and will never, ever, go anywhere near this place again. My only regret was not lowering my standards to be like them and be rude back, instead I walked out the better person with a "THANK YOU" and a smile.

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Jasmina Topic

This morning I had a very unpleasant experience at TRG Imaging Northcross with the lady at the reception that was actually not a Receptionist. She was rude with me, made a strange misunderstanding about the payment/insurance and at the end, obviously frustrated, she left the desk saying that she is not a receptionist to do this things. The sonographer was nice,and tried to explain that her boss is under stress,but that is not an excuse for someone to be rude with a patient. After the check up, I was told by the sonographer that all is solved regarding the payment but this lady approached me again questioning how did I entered the ordination when the doors are not opening before 8am? I told her that a person went in before me,and I entered after her, and she asked if I was "following" this person? The approach was very rude and this lady should definitely change her attitude or just avoid being in contact with patients. And if they can't organize the appointment at 8am sharp, they should not schedule it at all.

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Vicki Scott

Utterly appalling service. Needed to get an xray of my spine as recommended by my specialist. The woman at reception refused to accept the referral form as the notes also refer to my rib. Tried to explain my symptoms and clarify the reference but she was adamant that she couldn't do the xray without further confirmation from my specialist, as it's apparently a legal requirement so they scan the right area. She was absolutely impossible to deal with, spoke to me in a condescending tone the entire time and made the whole process unnecessarily stressful and frustrating. Went to Horizon Radiology at Smales Farm with exactly the same form and had the xray done without issue.

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Travis Robertson

Had to have xrays on my finger on a sunday had no wallet on me so they wouldnt proceed even tho my wife was on the way to pay rude and impolsive

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Pauli C

GREAT SERVICE, the lovely S African lady was pleasant and polite. A few other clients in the reception area when I arrived but I was still seen on time and the price wasnt to bad either. All in all, HAPPY!

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Joy Turpin

Very friendly and helpful staff. Good service.

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