Auckland, New Zealand
104B Rosedale Road, Rosedale
N/A
+64 800009473
Thanks to wise prepay speedy reply to urgent issue there is a solution to sort any issues arising, help is just a phone call away. Thank you joy for your much appreciated solution and patience.
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My experience with Wise has been amazing the customer service lady joy is the best customer service operator ever bar none. Service 10/10 joy 10/10 the to combined make power easy. Joy deserves a pay rise and a award for being new Zealand greatest kindest woman
Honestly was grateful for her assistance as i was able to understand clearly and also thank u for the basic run down on your app was very much appreciated
Absolutely love this power company easy to track your spending and they don't rip you off. The customer service is outstanding and Nish is always kind and friendly and quick to resolve any problems you encounter. Highly recommend Wise Prepay to everyone.
Beautiful experience with your operator, very polite understood her clearly she explained everything perfectly thank you.
If I were the CEO of Wise I would promote your amazing staff member JOY . Her customer service over the phone was absolutely outstanding!! Our family is going through tough times with terminal illness. She immediately took care of the issue I had emailed the company about. I thought that was it, however she went out of her way to find out other ways she could help us. She didn't have too, but she was absolutely determined to go the extra mile for someone she doesn't even know!?!?!.... Not many people would do this. Joy's genuine compassion, heartfelt determination to help me was so evident in the way she spoke followed by her actions. Today you really made my day Joy!! Thank you so much for heartfelt kindness ️. God Bless You! Kind regards Daughter of Mrs Aumalaga
Awesome Customer Service, Thanks Hellen for answering my questions, although I couldn't sign-up with Wise. You provided alternative power contact numbers. Definitely keeping Wise Pp contact details for the future.
Since being a Wise Prepay customer i have only had exceptional help from the team and their team manager Joi. She really makes me feel like a much valued customer. Great communication Very comfortable and trusting company and would recommend Wise Prepay to everyone. A
Deli
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