Christchurch, New Zealand
207 Waimairi Road, Ilam
N/A
+64 33571002
Amazing customer service! I needed a grandfather clock moved at short notice and Geoff went out his way to make it happen. Extremely knowledgeable and helpful. He also did an amazing job with quick repairs and getting it running in my house. 100% recommended!
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We have had 2 watches and an over 100 year old wall clock repaired all to a very high standard. Also 4 other watches requiring cleaning and new batteries. Very satisfied with all aspects of their service.
Staff worked with me on two Seiko watch projects. Both machines had a mechanical upgrade and one received a new dial and glass. Staff were considerate of my wishes and courteous in sharing their professional opinions. I am very happy with the results.
Repairs to a lovely wall clock that originally came with a cheap mechanism, paid for a replacement as this is a beloved big blue wall clock (housewarming gift) which was refitted with a new part. Upon hanging it on the wall once returned, I accidentally dropped it - damaged, darn!! Geoff collected/delivered it back to me with "no additional charge" WOW what fantastic customer service, will recommend to all my friends. I highly rate this business 10/10.
I have just had a crystal magnifier (cyclops) fitted to my watch. The result was excellent. Not only was it fitted perfectly - I can now see the date. I always find the staff in Ilam Watchmakers ultra helpful & friendly & their workmanship cannot be faulted. Based on my experiences I would not hesitate to recommend Ilam Watchmakers to anybody needing watch maintenance. Many thanks for your help Michelle - I'm very happy with my new-look watch.
Excellent service from the friendly staff, the price quoted was very reasonable and they sourced exactly what I wanted. I also had a jewellery repair done and the craftmanship is excellent, I recommend this business highly.
Excellent service! Dropped watch in on Friday midday and was ready Wednesday morning, even during busy Christmas period. Thanks a lot team, great work, the watch looks like new.
Great fast and helpful, would recommend to all
Deli
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