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PAK'nSAVE Hornby

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Christchurch, New Zealand

paknsave.co.nz
Grocery store· Supermarket

PAK'nSAVE Hornby Reviews | Rating 4.1 out of 5 stars (8 reviews)

PAK'nSAVE Hornby is located in Christchurch, New Zealand on The Hub 418 Main South Road, Hornby. PAK'nSAVE Hornby is rated 4.1 out of 5 in the category grocery store in New Zealand.

Address

The Hub 418 Main South Road, Hornby

Phone

+64 33498145

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible lift

Open hours

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J K

Poor customer focus. Manager decided to keep talking to a colleague when till operator had called for her assistance. She is obviously one of those that is overpaid and seriously under worked, feels entitled to dismiss customers as a nuisance to her day - POOR CUSTOMER SATISFACTION - ZERO STARS

S

Skystar

Fresh and cheap foods. Good shopping experience.

W

Warwick Bryant

Good service with very friendly staff especially in the deli. Great deals with a well set out market. Will get use to it as we shop more there. Cheers guys.

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Jenny Goldbert

It was an experience for me as I'd never been there with the personal scanner in operation. I great invention although the UK had these 23 years ago when I was there.

S

Shivam Mangukiya

They have great deal in cofees ️

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Shelley Simpson

I used to love this shop until about 6 months ago maybe a little longer when the support centre obviously got involved and decided to make changes that DO NOT have an overall positive impact on customer experience. They are out of touch with the consumer. The latest changes at the Deli are the worst possible thing they could have done. I will not be buying any of their pre-packed cold meat that is on display. The fresh deli was what made Pak 'n Save. The staff there were friendly, they added positively to the shopping experience, and customers got what they wanted. The new layout is terrible and you have taken away customer autonomy to choose quantities for themselves. This decision has also meant that staff have lost their jobs so that the support centre decision makers can get bonuses worth more than a staff members yearly wage! You have made changes without valuing staff or customers. Then there is the bakery - well it is absolutely pathetic at the moment - the choice is miserable and if you do away with the bakery you are fools that deserve what is coming. You have not considered the heart of your business which should be your staff and the customers. These are the types of decisions that occur when management is out of touch with what is happening in the heart of the business. My last few visits to this store have meant less sales for Pak n Save because I have not been able to get what I wanted at the bakery or the deli. I may be one customer ....but not everyone will write a google review - I know for a FACT that there are other customers who are not happy but who have not given feedback.

E

Emma Johnson

Always bustling which can be a bit overwhelming for people such as myself. The staff are always open and friendly. In my experience always happy to help . They have a pitifully small gluten free, organic and other allergen friendly range but apart from that have a wide stock.

B

Bronson Dredge

Not bad, little small and hard to get into parking wise but has everything you need

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