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Computer Mate Computer and Mobile Phone Repair

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Dunedin, New Zealand

Computer repair service· Electronics repair shop· Screen repair service

Computer Mate Computer and Mobile Phone Repair Reviews | Rating 3.6 out of 5 stars (8 reviews)

Computer Mate Computer and Mobile Phone Repair is located in Dunedin, New Zealand on 320 Princes Street, Dunedin Central. Computer Mate Computer and Mobile Phone Repair is rated 3.6 out of 5 in the category computer repair service in New Zealand.

Address

320 Princes Street, Dunedin Central

Open hours

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Andrew Thornton

I brought in my custom built laptop after the power cord shorted out, frying the internal power circuit. My first interaction with the staff left me confident that they knew what they were doing and would be able to complete the repair. It took about 2 weeks (post Christmas is a busy time of year) during which I called a few times for an update. Each time the staff member that answered was very professional and answered my questions promptly. I will absolutely come back if I ever need anything fixed again (hopefully no time soon though). Thank you Computer Mate!

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Trevor Lewis

Terrible service, high prices, unreliable. Just dont go there, seriously.

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Caro Shalders

Not returning phone calls. Messages left. Computer been in since July.

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jasper parata chapman

I thought my laptop was dead but the team at Computer Mate saved the day. I use my computer for work and I edit news for daily upload to multiple sources across social media. Thanks to the quick turn around and the guarantee on the service I was able to use my computer quickly and it was done at a very reasonable price. 5 Stars to the team at Computer Mate Dunedin*****

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Matthias Albrecht

The guys working in the shop were friendly and quick to exchange my macbook battery. One day later my battery had a loose connection and was slow. It's also a quite old battery with many load cycles they placed in, whereas they told me it's almost a new one. I was a tourist and couldn't bring them my laptop for a check so they refused to replace or refund anything. I used to work in IT and there are other possibilities to check if somethings wrong remotely. So I lost at least 200 on my travels through them. Reply: Thank you for your answer. That's exactly the problem. I'm relying on my laptop and can not send it to you overseas. The battery needs to be replaced or even the contacts are damaged. And I have to pay for it.

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Mike Boereboom

Great service from these friendly guys and reasonably priced too. Highly recommended. There hasn't been anything they were unable to help me with. They can also replace your mobile phone screens too. Big Ups to Steve, Monica and crew

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Amber Robertson

Not a good experience at all- the initial repair to replace a cracked iPad screen took weeks. By the time it was collected they let it go to my impatient & trusting father knowing the ID touch button wasn’t functioning (worked fine before they got their hands on it). 190 thanks for coming! Unfortunately it was cracked again the day we got it back trying to turn it on- we acknowledge our son was frustrated but who sends out a product that’s got a known fault (one that never existed before). Their attitude on the phone was ‘we are helping you out so will only charge another 94’. I couldn’t get my point across about their negligence in sending back with a new issue for all of the yelling before he hung up on me :). Yes the law maybe on your side with the ridiculous warranty (a joke) but where is your integrity here? Bad for business- I won’t be back!

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Sotu Manotu

These guys have no idea what they're doing. They charged me over 200 dollars for doing nothing at all, except take apart the laptop, and put the wrong screws in each location in their bumbling attempt to reassemble it. I told them I was suspicious it was a fan problem and asked them to check that first and have it replaced, they then assured me they needed to have a full checkup first, which resulted in them being 100% certain it wasn't a fan problem. After 4 days, they returned the laptop, they did nothing helpful to it, couldn't identify the problem, and charged me over 200 dollars. As a student, this is a lot of money. I later replaced the fans on the laptop and it's now working perfectly fine. What a bunch of incompetents. Would recommend to never go there unless you are a masochist.

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