Hamilton, New Zealand
560 Te Rapa Road, Te Rapa
$$$
+6479812184
N/A
A big fan of Dominos app and general service. The extra value 5 pizzas went down a treat for about ten hungry 12 yr old girls. However for the adults the pizza didn't quite cut it. Bought a supreme pizza for about 14 and the base tasted like cardboard and the toppings were dry and tasteless. So...good for a cheap feed for kids or teenagers, but go elsewhere if you actually want tasty good quality pizzas.
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Ordered a Classic margherita was not enformed that dominos no longer makes them, but we got a margherita anyway that looks and tastes nothing like it. Called back to enquire, spoke with who i assume was the manager of the store, who we found was just down right rude, and blamed it on the person taking the order not knowing, yet no effort was made to try and make it right, quickly said sorry and tried to hang up. Yet on the box it says and part of dominos policy is “%100 money back GUARANTEE” this experience left myself and my partner feeling deeply dissatisfied.
When I asked for a chicken supreme pizza and bit spicy. The person taking my order asked me if I want Indian spicy? I said yes, thinking, he might put some sauce in my pizza. Except chicken, I could say it was a chilly flakes supreme pizza, can't find chicken with more than 3 or 4 pieces. Paying 8.99 dollars and you get chilly flakes to eat thats it. And then, I know Hindi and they didn't knew that. They were talking inside the kitchen about a person ordering spicy pizza and he added lots of chilly flakes and he never came back. That's what will happen. You lose your customers. Please you better buy a hot chilly sauce from supermarkets and stop using chilly flakes. It just irritates your customers while they are eating chicken pizza and they can only feel chilly flakes in their mouth instead of chicken and other ingredients mentioned in the menu.
Hate doing this but the customer service here was pretty shocking. I came up and he said 'what do you want,' and I started describing the vegorama with No red onion but was suddenly met with a very rude tone of 'slow down slow down.' So not only did i slow down and repeat my order he said to me 'ok so thats 2 vegorama.' To which i said 'no just the one vegorama with no onion.' After that the guy actually scoffed at me and said 'ok pay.' To add to this the pizza came out with onions. After i went to the other guy and i said to his colleague 3 times that I wanted no onion, i got a glaring look and the guy saying 'it doesnt say here about mentioning no onions,' as if thats my fault. I have a clear british accent and these guys were looking at me like I was being the burden here. Very unexpected experience tonight.
Ordered extra toppings but dont think I got them looks abit sparce
Yummy. I always go here for pizza food always ready on time.
Lovely vege trio pizza , good service . Expect a wait , but it's worth it
All 5 of our pizzas were burnt and one of them was not correct (was supposed to be a cranberry base, but was cranberry and tomato sauce, which was not good). I'd recommend going to a different dominos
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