Hamilton, New Zealand
260 Anglesea Street, Council Building
N/A
+64 78386699
Went in for permit application all sorted quickly great service
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Really a quite, small but neat and tidy town surrounded with some great scenery and amazing people.
Shame on you Hamilton Ciyy Council..the river walk from Anne street should be looking beautiful. It looks far from it...where does the money get spent??
The worst customer service ever! On the phone with their receptionist and she would just stop talking for 5 minutes to which point I thought she had hung up on me, I had to enquire several times if she was still on the line with me. She also had just a terrible attitude and no common sense (made me feel like I was wasting her time, when I was dealing with an urgent matter), I had called her 3 times over 3 days and still nothing had come from my request. I ended up going directly to the person in charge of what I wanted to do and got it sorted in a matter of seconds, with a message on their answering machine. Pro tip: Instead of not talking say something along the lines of "Please hold for a moment while I sort this out for you" PLEASE TRAIN YOUR PHONE PEOPLE IN PROPER TELEPHONE ETIQUETTE!
Called 6 times about excessive noise at a neighbours house (My walls were shaking from the bass). They played music from 11pm until 9am the next day. HCC's contracted security group didn't shut it down. They have regulations they outline on their website, but don't follow them?? What's the point of them then?
Not help, not solve my complaint about the Rubbish bin. Not happy. No good.
Hung up on me twice when enquiring why the water was off. Atleast it's back on!
No longer provide planned power outage warning letter.
Deli
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