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Hot Spring Spa Pools (Hamilton)

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Hamilton, New Zealand

hotspring.co.nz
Hot tub store· Hot tub repair service· Spa· Swimming pool repair service

Hot Spring Spa Pools (Hamilton) Reviews | Rating 3.7 out of 5 stars (8 reviews)

Hot Spring Spa Pools (Hamilton) is located in Hamilton, New Zealand on 789 Te Rapa Road, St Andrews. Hot Spring Spa Pools (Hamilton) is rated 3.7 out of 5 in the category hot tub store in New Zealand.

Address

789 Te Rapa Road, St Andrews

Phone

+64 72820194

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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L

Lynnette Flowers

We paid a deposit on a spa 2 years ago. Not only did Mike Rolfe at the Hamilton branch store it for 2 years, but when our circumstances changed he helped to negotiate a full refund - which he didn't have to. We are beyond relieved and if we ever talk about spas again it will be with a recommendation to this franchise. Thanks again.

S

Sree Sritharan

I wanted to get a replacement water side pipe gasket part for my SPA. As our New Zealand made SPA manufacturer was no longer in business I wondered around to this shop and asked if you could supply this gasket. There were no customers in this store and the sales guy completely turned me away as the SPA was not theirs. Our SPA was 12 years old and he could have sold me one but instead he turned me away. There is no wonder no one was at this shop. He may have to learn the customer service in this great city to attract customers. Apologies if I have offended any one.

G

Gary Bottomley

Ordered parts simple filter and a couple if other parts went back to store after waiting on phone call. Was told they did not have the filter (was not available in NZ) found what we needed at an alternative spa store with much better service and filter in stock.

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David Van't Wout

Walked in wanting to purchase a spa, and the sales man said, “i dont think you can afford these”. Walked out and spent 10k elsewhere. Would NOT recommend these guys.

B

Bruce Findlater

I ordered a part which was supposed to take 10 days. After 3 weeks I rang to see where it was and was told because they had spelled my name wrong it was not ordered. Called into the showroom to get some spa shock chlorine and was told there was no such thing even though it is mentioned in my user manual. I now find it easier to directly with helpful staff in Auckland

D

D Andrews

The quality of the spas are definitely better than some other companies I've come across. Mike is really professional and really knows a lot about spa pools.

M

Mike Horgan

Have an 18yo hotspring spa. They have supplied parts for it no problem. Also the water treatment advice is always spot on

T

Tom Boon

Not helpful at all.

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