Hamilton, New Zealand
2 Kells Place, Frankton
N/A
+6472600450
Item incorrectly listed on the website, returned the item as it was not fit for purpose and was refused a refund due to opening the packaging. The Soccer Shop admitted the item was wrongly listed however refused to accept responsibility. Refund received through bank chargeback, thank you Soccer Shop :)
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Great range, great service, keep coming back when we need new gear
Boots came apart after couple games. Wouldnt replace & gave some really flimsy excuse. Better service and prices at larger retailers.
Please Please open a shop in Auckland
Great little football merchandise but with online competitors, pricing a bit too high but still a neat little shop to try things on before you buy plus good location so I can always stop by on my way through Hamilton.
Quick service but the girl on the phone needs to know some basic phone manners. She just wants to answer the question and hang up on you and doesn't even ask if there is anything else she could help me with. I had to call back.
Good quality stuff service a bit slow they need to acknowledge you when you enter the store
Poor Customer Service. The only answer you can give its no enough. I have so many others old futsal( indoor soccer) shoes and never happened like this before. We remain dissatisfied with your position on the subject by insisting that it was misused, which in reality did not happen. Your total lack of attention to me when I returned to your store and you would not listen to me. I want to make it clear that I left the product with your staff, left the money too and just got the bad feeling of being poorly served as a customer. Also I feel embarrassed to explain my son's questioning why he had to run out of new shoes. After all he sees the name of your brand on many competition shirts. It is difficult from an early age to learn how to separate some people who run their businesses with profit margins at all costs, including the dissatisfaction of their customers.
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