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Tui Medical Centre

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Hamilton, New Zealand

tuimedical.co.nz
Emergency care service· Urgent care center· Medical Center

Tui Medical Centre Reviews | Rating 3.9 out of 5 stars (8 reviews)

Tui Medical Centre is located in Hamilton, New Zealand on 31 Hukanui Road, Chartwell. Tui Medical Centre is rated 3.9 out of 5 in the category emergency care service in New Zealand.

Address

31 Hukanui Road, Chartwell

Phone

+64 78555370

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

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D

Dion Dudley

Highly recommend no one goes here they have messed me around way to many times by not signing off prescriptions but saying they are ready to pick up at 5 so when I go I can’t collect until he signs witch is pretty hard to do once they shut. I’ve just this week snaped the bone running up the side of my hand and the prescription was for codine to kill the pain and I’m out of town for the weekend so I won’t be able to get any till Monday so because of someone’s incompetence I have to struggle for 4 days I really don’t understand how thats fair especially when I’m paying for it

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Vicky Reddy

Never get any appointments They alway want to direct patients to urgent care, where they can make more money

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Robbie Hammond

Friendly and competent staff in clinic, quality care and plenty of appointments available. Only issue I had was the complicated booking process across the Tui Medical clinics.

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Moral Employment Advice

Worst experience EVER!!! First Dr Haris F. Wasn’t even aware if there was a dairy alternative baby formula and had to go and ask a pharmacist! Then when we went to get the script filled, Dr Haris F. Didn’t state the amount prescribed and amazingly no-one had this item in stock!? A pharmacist tried calling the doctor to clarify the amount and offer another alternative they did have in stock, conveniently the Dr had left for the day (approx 1:45-2pm). Decided to return to the medical centre as my 9week old son at the time was not a happy guy to start with but even more upset having to be stuck in a hot car on and off for 1.5hours And still didn’t get this resolved!!! As another doctor was bold enough to say he’s not lactose intolerant when he would cry, have gas, diarrhoea and a red rash on the back of his neck - that doctor didn’t once ask to see my son or me to discuss the matter!!! I made a complaint via your website over a week ago now and still no one has bothered to call me back or respond!!!! I will never recommend this service to anyone!!!!!!! ABSOLUTELY APPALLING YOU DONE THIS TO AN INNOCENT INFANT! I will be taking this matter further as we deserve to have been treated better!!!

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Anna Petchell

These guys are excellent. The nurse doctor and receptionist were all fantastic and super nice. Saw to my partner as soon as we arrived and got him on a drip pretty quickly Unfortunately they have now closed as an emergency. But I would imagine their other places to be very similar

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Caroline Bean

Lovely staff.The only thing that lets this place down is the nurses last appointment being between 3.30pm - 4pm & no appointments with the doctor between 4.30pm - 5pm. There are a lot of us who work full time during the day (mon - fri) & finish work between 4.30pm - 5pm.Also....they have temporarily changed their hours & now close at 4pm. This was something i was not informed about when i phoned up recently to get a repeat script so wasted my time & my petrol driving over.Do the right thing Tui Davies Corner & sort the hours out that way there will be less complaints & less bad reviews!!

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Natalie Cornell

Dr Seema Menon is the best asset Tui Medical has. I have in the last 5 years seen 7 different GP’s at the Rototuna Clinic and Davies Corner and had a bad experience with most of them being dismissive, uncaring or uninterested for various reasons for visits. Dr Menon has been the best GP out of them all. She has not been dismissive and has helped me enormously. She listens, is understanding and caring. Not once since she’s become my regular GP have I ever felt like my issues weren’t worth help. I am in a much better place with my health because of her help. AND she actually reads my patient notes BEFORE I get in the room! It’s a huge change from every other GP I’ve seen at Tui Medical. If you’re looking for some help for mental health issues, I recommend Dr Menon in the highest regard. It can be so difficult getting the ball rolling to get help for mental illnesses, and can be so hard to find someone who takes you seriously when you struggle to talk about what’s wrong. I hit several dead ends when trying to get help and I was in a very bad place and feeling helpless as a result, until my friend looked up some local and out of town GP’s and found Dr Menon. She referred me on to get the treatment I needed and am now back in her care and I couldn’t be more happy with how she has handled my case and continues to handle it.

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Winnie Fan

My daughter broke her toe so I went there at 6.50pm knowing it was opened until 8pm. But when I arrived with my daughter (obviously she was in pain) the rude receptionist just said, we've got enough patients for the night. You can go somewhere else. What?! Not even asking what was wrong and having zero empathy. It was like saying, i care more about getting off work on time than anything or anyone else. I definitely don't recommend a medical related place to anyone when their staff don't have empathy. It was the worse service ever.

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