Hastings, New Zealand
505 Karamu Road North, Mayfair
N/A
+64 68730908
In-store shopping
Sales team had friendly and genuine service. Very efficient and provided us with all the info we needed. No hesitation when we asked for a test drive
like
The worst customer service I have experienced to date. I booked into to get new injectors for my Toyota hiace (taxi) and when I went to drop the vehicle off in the service department they said we don't have a booking under your name or under your registration number which was made one day before. Then I had to wait few days to made a another appointment and I missed out on my work for 3 days because it is my working vehicle. After few days when they replaced the injectors they damaged the stereo and taxi top light which they refuse to pay the fixing price. I did talk to the service department manager and he said we can't do anything about it.
New vehicle would have to be one the best I've delt with.
Jono is the man, awesome customer service
The worst customer service I have experienced to date. Land Cruiser 200 goes in for a large service today, something minor was overlooked which I called them about. Received attitude and complete arrogance from their branch manager and COO. Who advised me that "perhaps I shouldn't take my vehicle in for servicing there anymore" Disgusting attitude, HB Toyota will never get another cent of money.
Great service thank you for fixing our car
Excellent to deal with.
Andy is the best!
Deli
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