Lower Hutt, New Zealand
99 Port Road, Seaview
N/A
+64 43886178
Green waste bin not emptied again 2 weeks in a row. Schedule day changed but not advised. Be prepared to wait for at least 20 min if phoning. Finally got thru staff very nice and bin emptied following day. Won't be renewing waste or green waste contracts with Waste Management.
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For several years I had acceptable service from this Company. Moved to town four months ago.Gave all the correct information i.e new address etc and since then a disaster. No email answered, only ever one bin pick up in spite of correct advice given. Bin standing alongside a neighbours bin, same company. Theirs taken. mine ignored. (one month now). I sent email to terminate contract, remove their bin, and sought refund for tags purchased. Still no response. Don't even consider this Company. I have contracted with another Co. Hope they are better, couldn't be worse.
Not again bin has not been emptied. Why bother ringing up to book it in Will be going somewhere else when my red tags are gone Are the drivers to lazy to get out and cut off tag
These guys sold me a black-lid bin pickup service only to never pickup the phone in order to arrange for the bin's pickup. I.e. I haven't been able to get through for 2 months now, and have 90 odd dollars of worthless tags and a mountain of rubbish to dispose of at additional cost. Stay away from these cowboys what a giant Waste of time.
I've found them to be most helpful. I use there green waste bin. Easy to arrange collection/emptying of bin.
Horrible customer service. Never ask any questions when calling them. Just take your bin and shut up. A true gangster organization
Have always been happy with service till today,when I discover they have changed their policy . To be unable to withhold pickups whilst you are away on vacation. This is poor public relations
Absolutely worse service ever had from bin company ...don't care about customer ...arrogant management ...think twice before choosing this
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