Mount Maunganui, New Zealand
7a/22 Hull Road
N/A
+64 75758007
Before Christmas 2020 BOP Appliance servicing picked up our dishwasher, we wanted a quote to get it fixed. After two months had passed with no word, we asked why it was taking so long. They blamed us for not having approved a quote, although we had never received a quote to approve in the first place. We received a quote which we accepted, and another month passed. We asked what was happening and in response were given a second, much higher quote which was unreasonable and so refused it. I am unimpressed not to have received a quote promptly, and with the way that after we accepted the quote when it finally came, it got increased further. These delays have been very inconsiderate and can't be good for the owners of the business.
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Great service... on time and perfect communication. Highly recommended for appliance repairs.
Great service, will keep contact details to use again for sure. Thank you.
The serviceman himself did a great job however have found dealing with the admin rude and frustrating. They never responded to my emails or to my calls and when I did speak to them they were rude. Also charged an 80 fee for travel when I had to wait for a day when there was a workman in my area completing 3 other jobs...
Very good communication
Asked whether they had a part for an oven. Very pleasant to deal with. (Still waiting to hear whether they have the part)
Have always used BOP Appliance servicing. Can not fault them. Great work team
Our fridge died on Xmas day!! BOP Appliances brought us a loan fridge on Boxing day and took away our fridge. They absolutely saved us while we had a house full of guests and while the weather was so hot running the risk of our food going off. When the invoice came it was very very reasonable. Thanks BOP Appliances
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