Mount Maunganui, New Zealand
2 Owens Place
N/A
+64 75752323
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Outside main photo not relevant since they are no longer there (come on team you're an international company) However they are down the road inside Curtain Studio shop but I would not recommend visiting. Michelle was especially unfriendly, unhelpful and in fact gave me misleading information and made it abundantly clear she was not only disinterested in serving me, but also completely rude at the same time. I never got one 'good morning' or 'how can I help'. I had to push to view books to see stock in person as she was not offering. I had to repeat myself on several occasions using a loud inside voice as she either wasn't listening/preoccupied/poor hearing/or simply was trying to embarrassed me in store, which after the 3rd time I took it to be the later. To also overhearing her discussing with another presumably staff member on the phone regarding another customer being 'extremely upset about a product not arriving in time for their job, this whole conversation was massively unprofessional in front of other customers in clear view. The items (several styles at 50% off) were conveniently 'unavailable' and anything I wanted would also occur a 40 fee for delivery to them (not my home) plus they could get some things but from Australia. All this waste of 45 minutes of my precious time cemented the fact that this would be the last time I walked in this store and to be able to easily give a one star review. Go elsewhere where someone actually cares and the store and overall company is organised and actually has stock of what they are advertising on sale.... misleading, unprofessional and overall one of the worst experiences I have had in a retail store for quite some time : (
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