Mount Maunganui, New Zealand
346 Oceanbeach Road
N/A
+64 75756494
After reading lots of not so good reviews about this place I would have to say I may never rely on reviews ever again. We were happy with our stay and both our units were great. When we arrived we did encounter a few stern telling offs from management however we were slightly over the top noisey as we mostly arrived slightly intoxicated and trying to get ready for a concert nearby. The Terraces units have people that live there permanently so noise level understandably needs to be minimal. The units were clean and tidy and we weren't to fussed about the condition of the carpet and beds and stuff heck we weren't going to eat or sleep on the carpet. You get what you pay for and what we got was decent enough. Other than the stair workout (2 flights of steep stairs in the 3 bedroom apartments) I really liked it and would recommend to others preferably young fit type people who like stairs not really suitable for young kids (noise level and stairs) Happy with our stay and management were ok.
like
Incredibly uncomfortable single beds. Hair, not mine, and lots of it in the sheets
Spacious, clean, well kept and modern apartments. Will definitely stay here again! Not much of an ocean view, but there is beach access right across the road.
Nice place.. 3 story apartments, washer and drier and dishwasher, bath... awesome
regarding the manager - haven't had the chance to even stay at this place and i already feel that this is the worst place for me to ever visit ! i have stayed at multiple motels/hotels/apartments in NZ and always receive 100% customer service. apparently there was a deposit to be made which didn't show in the website booking.. also my card declined which she didn't say in the phone call all she said was "you haven't made your deposit". when i asked her to repeat herself cause i couldn't hear her she raised her voice and gave me a rotten attitude. So one i didn't know what she was talking about, two she gave horrible customer service as if she was insulting me over the phone and three she ended the call by saying "your very rude for cancelling without letting us know" so i recommend for anyone to stay ANYWHERE else in Tauranga !! to add to that she tried requesting money out of my card without me authorizing before hand and then got mad when it declined so in that case i was extremely lucky due to buying a new card.
Good location, rooms are big enough, WiFi only available for half an hour
Wouldn't stay here again only because of management. The apartment was clean and tidy and close to the beach but management need to work on their hospitality skills. .....very rude & grumpy not welcoming at all !!!!!!
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