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BNZ New Lynn

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New Lynn, Auckland, New Zealand

bnz.co.nz
Bank· Insurance company· Life insurance agency· Private sector bank· Home insurance agency· Investment bank· Loan agency

BNZ New Lynn Reviews | Rating 2.1 out of 5 stars (8 reviews)

BNZ New Lynn is located in New Lynn, Auckland, New Zealand on Shop 59, LynnMall, 3058 Great North Road. BNZ New Lynn is rated 2.1 out of 5 in the category bank in New Zealand.

Address

Shop 59, LynnMall, 3058 Great North Road

Phone

+64 800275269

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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M

Madhu Malini

Worst branch I have ever been. Very slow.looks like short staff.

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amrita aujla

Its always hard to get hold of customer service when you call them, disappointing it takes more than an a hour to speak to some1 in the phone.

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Azeem Khan

Helpful staff, and friendly customer service. They have never let me down!

V

vigneshwara pankaj

If you are trying to setup a bank account, AVOID THIS BRANCH AT ANY COST. PATHETIC EMPLOYEES, PATHETIC MANAGER!!!! HORRIBLE RUDE CUSTOMER SERVICE!!! AVOID LIKE A PLAGUE!!!

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Manoj Joshi

No cash at branch..pathetic service

S

Sunny Rachasombat

Very very bad service. Worst branch I have ever been to so far. I came in on Saturday afternoon around 3 o'clock. Waited on the queue for about 20 minutes. Then the chinese tailer at counter 2 served me. The reason I came because I wanted to negociate my home loan rate with someone. I had done this for the past last 3 years but this is the first time coming in to Lynn Mall branch because I had things to do there. And homestly, she was blank after I gave her the letter I received from BNZ. She then went and look someone to help her but nobody was available. Then she has so choice but to tell me please do this online or call the bank instead. I was so shocked with her respond. Oh my god, is this how you help your customer? It clarly stated in the letter that you can go visit store and I always did every year when I renewed my homeloan ok? She then told me I had to book appointment and it will be on late Thursday or Friday. I then told her, I am flying out the country on Wednesday and will be back in the country after my home loan rate expired. She said nothing. Nothing seriously. Then I ask her what can she do to help. She said sorry but nothing I can do for you today. Oh my god!!! Never ever visit this branch guys!! You're going to waste your time. Really upset with BNZ New Lynn big time!

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Andre Antonio

Very bad service, all we wanted was Some information about home loan for my mum. From teller to banker desk they gave us wrong information and pushing trying to sell us credit card and life insurance. Goodbye Bnz for good

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Matt Crawford

Friendly helpful staff but only 2 tellers at any one time and the longest wait in in line I've ever had at a bank. Also having to go into branch to activate a card is just a waste of time.

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