Ohakune, New Zealand
17 Thames Street
N/A
Waited in line for a few minutes. I wanted to ask him a simple yes or no question, but he cut me off and told me he was still dealing with other customers. After 20 minutes, it was my turn and I asked him the question and he gave a straight no. Didn't even offer any alternative options or suggestions. Will not visit this place again.
like
Like what the other reviewers said before me, he's not exactly the nicest person to deal with. I asked for chains and toboggan hire for 24 hours. I was quoted 50 & I paid for it. I was told to return it the next day before the shop closes. I returned it back the next day & was told the charge is now 100 because renting it yesterday afternoon and returning it after 24 hours counts as 2 days. Just be up front and honest with your prices mate. I'm never going there again and so should you. I should have checked the reviews first.
Best recommend to avoid. Like the other reviews went to get chains - no customer service, rude and unhelpful. Like the other reviews - get chains else where. Thank god I didnt rent gear here
Be warned. He's a bit rude to customers. No customer service at all. As someone who worked in the customer service industry for more than a decade this is totally unacceptable. But he can get away with it since he's the only one hiring snow chains. Not up front with prices. Would not go there again ever. Like what the other guys said on this page, go spend your money in Taupo. You'll have a better experience, you'll spend the same amount of time for a fraction of the cost. You've been warned.
I found Jonny knowledgable and good to tallk to about the history of Ohakune Hired gear great. Also, as I was staying in my campervan, Jonny kept my skis and boots at Off Piste when Turoa was closed When I was skiing his businesses neighbour stowed my bike All round good hospitality Jonny told me how to acquire a season pass for 2021.. Thank you very much.. Big saving for next year
It was my son's birthday and we decided to go to the snow, sadly we don't have a 4wd and didn't want to spend money buying chains so we decided to drive 40 minutes to Off Piste. Big mistake. As soon as we opened the door, this guy immediately told us off, rudely asking us to get out and close the door. We were unsure if we were not welcome or what. Didn't want it to ruin the occasion, I decided to wait outside in the cold. The owner soon opened the door so we immediately asked if chains are available. His reaction was so unfriendly and unaccommodating that I just drove back and bought the chains from the shops at Whakapapa. If you didn't want people asking you questions then put up the prices outside your shops. Put a sign saying you don't want people opening the door because it's cold. Don't give us the attitude. We drove hours. We're tired. You could have been a little nicer but you chose to be a jerk.
The guy is an ex-pro, loves the sport, but does not love people. He was extremely rude and unhelpful to a mother who has 3 hearing challenged children (one who just had a cancer scare) who were there for a trip of a lifetime. He immediately assumed we were from Auckland and as soon as he realised one of us was Brazilian, he went on about how arrogant they are in front of him for a good 5 mins. He then went to to bag German people. As a NZer, I am disheartened that he represents our beautiful whenua to the wonderful tourists who line his pockets. I don't know why he is such a negative and unkind person, but I hope he finds a way to become helpful, kind and compassionate to all people in his lifetime. Shop elsewhere until he gains cultural (and human) competency.
The owner John Henning made us feel uncomfortable right from the start. Gave me a dirty look and smart comment entering as the shops ranch slider made a bang against its stop when I opened it according to him with too much gusto.No prices displayed for hirage so had to trust the figure he came to was honest and correct. Partners ski did not click in properly up in the mountain so had to hire a new set of skis up there and retained the receipt to show him but he didn’t want to view it and said he’d see us right as it was his mistake. When the visa bill came through no account taken of this. Tried to ring him but he has no phone contact listed or website contact details. Wouldn’t recommend this shop... hire your gear up on the mountain where the staff are friendly and the deal is transparent. I’m told he’s the only dude hiring out car chains in Ohukune. You’ll get on ok with him if you don’t ask any questions and allow him to wax lyrical about all his achievements.
Deli
The best companies in the category 'Deli'