Omanu, New Zealand
123 Hewletts Road
N/A
+6475757821
I don't normally write reviews but I was disappointed that the installers laid our new carpet out on our newly laid asphalt driveway, before installing it in the house. If we had known that they were going to do this we would have stopped it immediately. I have just spent the weekend vacuuming small tar covered sand / gravel out of the carpet. Gerrands also installed timber flooring for us. We knew that there would be some knots in the timber, but we didn't expect so many. The process from start to finish was not so satisfying. Apart from this, Robyn showed she cared and gave us good service.
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Don't normally post reviews but must give credit for the super service provided at Gerard Flooring. I mailed a requests for a quote and got a reply back within hours. It was fully set out and reasonable so accepted the price. Karen was very friendly and helpful and she even managed to organised the completion of the project that afternoon. Can't get better than that ! Scotty and Joel who laid the carpet did an outstanding job and they were neat ,tidy and professional. Happy all round ,top service sharp job done and would highly recommend .
The minute you walk into Gerrand Floorings you're met with a friendly greeting and when it comes to what you should get as far as flooring goes, well the advice was unbelievable! It makes the decision making process actually enjoyable when you're getting advice from experts. Thanks guys so much for all your help and offering fantastic flooring options.
Helpful staff
Remarkably incompetent staff or maybe we got stuck with wrong person.
The best carpet selection and friendly and helpful advice. Made our decision making process easy.
Helpful and friendly staff. A great selection of vinyl.
Fantastic staff and exceptional service.
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