Pakuranga, Auckland, New Zealand
Unit 5, Aylesbury Street
N/A
+6499300951
I went in this afternoon to get a pedicure. This is the worst experience I've ever had. This is the 2nd bad experience here but I thought I'd give them another chance. I could see they were busy so asked how long the wait was and the man said there is none,take a seat. Well there was a wait. I don't mind waiting as I hadn't made an appointment but please don't say there is no wait when there is. When the staff member took me over the water was cold. I did need to have my previous polish removed. Where I Normally go they will soak my nails and wrap in tinfoil to remove the polish. Instead the girl started using a nail file to remove the polish. She was so rough and kept filing my other toes and it was so painful. I told her several times that she was hurting me but ignored me. I asked if she could soak my nails first to make the process less painful. I even offered to pay more to remove it properly. But she just looked at me and carried on. She cut my nails on one foot to short and tried to shape them was so painful. I ended up pulling my 2nd foot away from her and had to get up. I told her I'm not willing to pay to be hurt. I'm not sure if she actually spoke English and maybe that's why she ignored me when I told her it was painful. I've never had such bad service as well as painful. I'll never go back. Lesson learnt. Do not recommend them I'll make the drive into Ellerslie Pamper nails and spa. The ladies there are wonderful & the shop is so lovely & clean , the massage chairs are brand new and not run down like at this salon. Hopefully they can fix the mess that Paradise nails have caused.
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I have been coming here for about 10 years and I will not come back. The quality is so bad. Not only is the quality bad, they always in such a rush every nail has a different shape! I went a few days again and half the nails have come lose.
Lovely guy did my nails today
Arrived with no appt on Saturday morning and waited for someone to be free, the lady gave me a LOT of colour options for a gel manicure and then got straight to work. My nails look amazing, she did a fantastic job and the shop has a very relaxing atmosphere. Also, 35 FOR A GEL MANICURE, with a hand massage!!! Best value, great service. Will be back as soon as they need re-doing. Thanks!!
Fantastic choice of colours for nails. Professional staff
This place used to be really good, but lately I've been very unsatisfied.. the last two times I've had my acrylics done, the lady has charged me 100 for removal of the old set, and a full new set, but she has not cut my cuticles between sets twice and dossnt finish with a hand massage.. both times my nails have lasted 2 weeks before 4-7 of them have fallen off.. the staff are nice tho..
Excellent service from Erica.
Hasn't even been a week and one nails already broke off she kept hurting me while filing would not recommend
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