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Thrifty Car Rental Queenstown Airport

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Queenstown, New Zealand

thrifty.co.nz
Car rental agency· Car leasing service· Scooter rental service· Van rental agency

Thrifty Car Rental Queenstown Airport Reviews | Rating 3.6 out of 5 stars (8 reviews)

Thrifty Car Rental Queenstown Airport is located in Queenstown, New Zealand on Sir Henry Wigley Drive, Queenstown Airport. Thrifty Car Rental Queenstown Airport is rated 3.6 out of 5 in the category car rental agency in New Zealand.

Address

Sir Henry Wigley Drive, Queenstown Airport

Phone

+6434423532

Open hours

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Viraj Dharamshi

Amazing customer service by the kind lady at the desk. If you are reading this thank you so much for your exceptional hospitality. Loved the cars. Excellent mint condition, serviced, well groomed and new cars. Insurance was expensive but I guess new and high end cars cost that much. I loved the driving and renting experience in both of the cars I rented from you guys. Amazing friendly staff made it an even better experience. Cheers, have a nice day :)

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Wayne Palmer

The staff were pleasant but the process was very slow, not helped by computers taking too long to update. Instructions to car very good and car exactly as promised.

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Marina Oreti

Love the Thrifty counter at Queenstown Airport. Cars always ready when booked. Great rate for NRMA members. Never had any problem with damage issues. Very friendly staff. Great start to staying and holidaying in New Zealand.

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Cassidy Brash

After booking online for an entire trip, we arrived to find they did not accept people on P plates, this despite us checking online. There should definitely be a clear statement of this policy to avoid leaving people stranded at an airport and a holiday in jeopardy.

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Cath Anderson

Great service.

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Kevin Ng

I have lot of rental car experience. This is the worst one ever. I dont even wanna waste my time to do this review. Good luck guys

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Victoria Booth

* This was a relocatable rental, booked through transfercar The customer service I received was great, very warm and friendly however my travels got delayed an hour due to an operations mishap. I had booked for 11am and upon arriving, I was initially told that my car wasn't ready but won't be long and to stand by, after 20 minutes of waiting I returned to the desk to be told by the manager that my car was always ready, they are just trying to shuffle about the pick up carpark to make it fit and then she left to sort it out, 11:40am and the desk staff had no communication from the manager or carparkers so they had no idea of when we (myself and the 3 other delayed customers) would be getting the cars. I need to mention the staff were apologizing profusely and appeared very embarrassed about the situation, thanks for doing your best guys! I landed up getting the keys just after 12pm with no apology from the manager who was in the carpark when I picked up the vehicle. I requested a small vehicle but landed up with an SUV, great vehicle but I chose the small one for fuel economy as I was only me travelling. My only comment on the vehicle itself, not as clean as one would expect, there were a lot of little crumbs about and hiding under seats. The manager seemed lovely but pretty stressed which made communication with myself and the staff seem a bit blunt/harsh, I understand this is not how a normal day would run but maintaining kindness despite stress would be great to see. All in all, a bit messy but I only lost an hour, I'm lucky my travels weren't time sensitive, I would still happily book again and I really hope this was just an off day. Thanks Thrifty

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Con Prandalos

Check-in was hassle free. Everything was explained clearly and a great start to our holiday. Highly recommended Thrifty.

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