Rotorua, New Zealand
17 Taui Street, Ngongotahā
N/A
+6473571030
Your Receptionist is very RUDE AND UNPROFESSIONAL. She called a Woman a Junkie embarrassed her and then threatened to call the police if she did not get out all that lady wanted was an apology THATS ALL but she took it to far . She seriously needs to take a course on how to be a better and decent human being. RUDE WOMAN NEEDS TO BE FIRED
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Absolutely love Dr Jane Carmen & the team here at Ngongotaha Medical Center everyone is so nice & kind & extremely helpful
They have been very professional and are really good at seeing me at short notice. Im totally happy with the service I have recieved.
Always received great friendly service here. Have visited quite a number of times and seen various gp's.
I don't recommend Genevieve Matthews as a general practitioner. She doesn't know the system very well and is making my life very stressful. all she needs to do is some research and listen to her clients instead of trying to control them and forcing her ignorant opinion on them. I am 14 weeks pregnant and extremely stressed out because of this woman. stress stops me from eating and maintaining/gaining weight. she is putting my health and the health of my baby at risk.
A minimising experience every time i go. please be aware even though i get anxiety tablets for flying with my job, approx every 3 months "these are not for recreational use" as expressed by the receptionist. demoralising and degrading again. my employer has even put me through the fear of flying course. disgusting treatment and will be looking for a practice that is empathetic and without an insular attitude towards a serious fear and the unnecessary projection of being a drug seeker.
I received exceptional service, at this medical center. Very nominal charges, friendly staff and excellent doctor.
Most demoralising, painful and abusive medical centre I’ve been to. Laughter, mockery and once I walked out crying. Told it was all mental when I really had a disorder. No apology. Very rude treatment. My usual dr I hated seeing so much and he treated my family like a bunch of idiots. One young woman was a piece of work, should’ve been sacked. Treated like a burden and “cash cow” for these drs so I kept going back. Would not recommend to anyone. Glad I fled this place. The whole thing traumatised me.
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