Rotorua, New Zealand
24 Old Taupo Road, Mangakakahi
N/A
+64 73492955
Called to donate 2 large bags of dog food and couldn’t even get anyone to open the door. Could hear people inside and saw someone walk past the door as the bottom left glass let’s you see in. There was also someone else waiting to be seen who had been waiting and getting no response at the door or on the phone. Car park full of cars. Will make our donation elsewhere. Sign and website says it was open that’s why we called.
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Adopted our new baby.
Everyone that works there is a sweetheart especially vanessa she's the best ️️️
The staff were very rude and acted more like bullies rather than helping animals in need. The staff told me to put down the animals that i had found and refused to get them checked by a vet, which they did not even have in house to start with. Their most experienced person in house was absolutely nasty and should never be around animals. Whoever is running that place really needs to choose the staff more wisely to make sure who is working for them actually have the animals best interest and not whether the employees can be bothered to do anything on that particular day.
Such great staff in here, they were awesome with my children who had done a small amount of fundraising for them. And I love that they take the opportunity to give back to the community where they can through discounted food and school projects.
I use the groomer here, she is very good.
Lovely caring people!!
Went into the centre looking to possibly adopt a puppy as I am highly interested. I then asked to view two of them to see if we would get along. The lady called Karen told me I was “wasting her time”. She also handled the dog very badly only holding it under one arm.
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