Silverdale, New Zealand
4/16 Wainui Road
N/A
+64 94262944
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Product is good, the girl dog loves the medallions. Shop assistant was quite abrupt, no smiling and not welcoming. As there was two, the younger one was very much better, and quite a delight. I'm ok with it in any case.
like
Good food for the dog
Bought chicken mince for the 1st time. Good quality...doesn't smell when cooking it like other pet chicken mince. Bit more expensive but worth the extra 's. Impressed and will buy more very soon .
I have been a customer of raw essentials since the shops were founded and am a regular customer to the Silverdale store. The staff here are amazing. All passionate and well educated at ensuring people have the correct understanding of how to feed to provide the numerous benefits raw feeding has on our cats and dogs. I regularly recommend my clients to raw essentials who are interested in diet as they will always get sound advice. There are so many varying opinions on how to raw feed but from experience and knowing that the diet advised by raw essentials was founded by a veterinarian it pays to seek knowledgeable advice. It's surprising to see a negative review on these ratings as after visiting this store for years I have only ever witnessed professional friendly behaviour from the staff there. Highly recommend a visit.
If you want to feed your pets real food, that keeps them healthier and better looking, then this is the place to go. Cats and dogs of all sizes, promoting raw food diet for animals. They sell a small selection of treats and accessories too.
Great store. Well laid out. Lots of variations. Friendly staff.
Sadly received the most appalling rude attitude and service from a staff member I have ever encountered. From walking through the door and asking for a minute to browse their products first, to a simple enquiry, then when I said my dog ate dry in the morning and raw at night, I was shown hostility and contempt and the food I wanted to buy was taken from me!! It's fine to be passionate about solely raw food and to encourage your ideals but it is unacceptable to treat customers so rudely. I will not be back.
Absolutely amazing staff that are always here to help, When I was changing over to raw food with my boy 'timmy' they were there to help explain and give me all the benefits, they also helped me show the cost and the affects have been so amazing on my dogs behaviour and eating schedule, I recommend natural food for sure! Also much cheaper then orewa raw food shop
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