Taumarunui, New Zealand
10 River Road
N/A
+64 800554000
Clean and functional. Spacious rooms (in house units). Comfortable beds. Can be noisy beside road and rail.
like
I've stayed here a few times, on my way from Auckland to Wellington. Though it may not be super fancy it is definitely a solid motel. The rooms are spacious and clean and the owners are very helpful and friendly. A highlight: the Internet doesn't require a voucher or have a limit, like many NZ motels. I would definitely stay here again.
Convenient location
Such helpful moteliers. Large rooms that are clean and tidy. Walking distance to town. Easy parking close to room.
What a great little motel. We used it for a stopover between Wellington and Auckland. It was very clean and well appointed. It's not brand spanking new but it was warm (and cool) with all the amenities we needed. Hosts were nice. Would use again. Great value for money. If you love a soft bed you may not like the mattresses. I slept well. My husband said he heard some big trucks on the road but they didn't bother us and didn't stop us sleeping. Great place.
Badly needs updating. Very basic for the price charged. No sky, poor Wifi.
home away from home nice and cozy!
Complaint – Behaviour of Kelly’s Riverside Motel(Mike) staff. Charge of 150 for microwave damage from the credit card without consent. Story - We asked in the morning around 9.30 am if we can check out around 10.30am which was declined by Mike. He said 10.00am means 10.00am no later than that which was really rude. So to check out before 10.00am we cooked our breakfast in a hurry. During that a pack of popcorn which we put in microwave got overcooked which left marks inside the microwave. We binned that packet of popcorn and cooked another one which were cooked fine. We didn’t realise that the overcooked popcorn packet left marks inside the microwave until I saw the picture which I requested from Kelly’s Riverside Motel (see picture attached) after being charged 150 for Microwave damage. When I called Motel. Mike was rude and said that we ran away. Note- I went back to Motel half an hour after checking out to return the room keys which I took along with me in hurry. He did not discuss anything and took the key. On the call he even mentioned that he would have charged more if we have not checked out by 10.00am. Motel was empty and lot of rooms were available , I don’t know what a half an hour late check out would have costed him. When told that 150 is not justified to charge for the stains in the 6-8 year old microwave which is working fine. You can charge a genuine fee of 40-50. Kelly’s Riverside Motel (Mike) said that they can’t put that microwave for use due to the stains even if its working fine. The way he talked was really rude and disrespectful. Regarding cleanliness - When we checked in the room we were welcomed by a cockroach on the bed. See picture attached. When I informed Kelly’s Riverside Motel(Mike) in the morning he laughed and ignored like its normal. DON’T EVER PROVIDE YOUR CREDIT/DEBIT CARD DETAILS TO THIS PROPERTY. They will charge you for anything without your permission. Worst experience of staying in a motel.
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