Auckland, New Zealand
28 Jervois Road, Ponsonby
N/A
+64 800888757
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Amazing place. Was helped by Jemma who was not only friendly and welcoming but extremely knowledgeable when it came to all the details surrounding the different rings. Absolutely *the* place to go if you're looking for lab-grown diamonds that are still amazing quality.
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My partner and I recently used The Diamond Shop for an insurance claim following the loss of the central stone of her engagement ring. The Diamond Shop were an absolute pleasure to deal with throughout the entire process and communicated everything with us extremely well. They went the extra mile in sourcing a beautiful replacement diamond as well as manufacturing a beautiful new setting for it. The workmanship carried out was so far above expectation and I cannot recommend them enough. We'll certainly be back for the wedding bands!
Great store and excellent experience. Would recommend to anyone looking for a new ring or altering an existing one.
Ainslie and Sera were absolutely lovely to deal with! They were professional and friendly and made us feel comfortable throughout the whole process. My ring is beautiful and even better than I imagined. Thank you so much :)
Fantastic experience from start to finish, designing and creating a personalised piece of custom jewellery. I went in for an initial consultation and discussed with the talented team options and styles. Then came a CAD drawings and selecting the diamonds and went into production. The experience was FANTASTIC. The end result of the beautiful hand-crafted ring that in all honesty, exceeded expectations. So much TLC went into the making of this and couldn’t speak highly enough of the team involved.
I want to say a big thank you guys for sorting out my engagement ring. Professional and warmest customer service you can ever have. 100% recommend.
I had a very specific set of requirements for an engagement ring in mind, and the team sat down with me and took all of my feedback on board, before going away and creating the most stunning ring I have seen. It was beautiful and it suited my (now) fiancee perfectly - all because they took the time to listen and get to know what we wanted. Absolutely excellent service and communication, and as expected, a stunning piece came from the time invested in getting to know what we were after. Will definitely be returning for our wedding bands and I'm sure future jewellery purchases along the way!
Best shop to go to for an engagement ring! Thank you Jemma for being such an awesome person and helping me find the perfect Diamond for my fiancées engagement ring. I came in with an idea and came out with the perfect ring. Jemma is lovely and very friendly! she went through everything step by step and also taught me a lot about diamonds. After the proposal Jemma was able to sort out a resizing for us on Christmas eve just in time to show it off to the family. How awesome is that service! I would highly recommend The Diamond Shop over other jewellers as I was looking at many who just didn't offer the same quality service or craftsmanship as The Diamond Shop. Once again thank you Jemma and also the Team at The Diamond Shop :) We will definitely be coming back!
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