Waihi, New Zealand
36 Kenny Street
N/A
+64 78638385
On-site services
Wheelchair-accessible seating
A personal experience, I stopped thinking the shop was shut to tune up my bagpipes, yes you heard right but the owner came out and refused... man I was only going down the road to play at birthday party, lighten up eh. Is this how you treat your customers you deserve this
like
A TOTAL RIP OFF I bought a shredder from what was supposed to be a good NZ brand (Morrisson). I used it half a day, shredding small branches. As asked in the manual, at the end, I clean the rotor and oil it. I notice one part is cracked. I go back to the shop to get it fixed. And they tell me it is not under warranty, because I've tampered with it, cleaning the rotor and oiling it (as told in the manual). Not to mention that before having a look a the machine, the shop was pushing me to buy the broken piece and change it myself (25), not using that warranty, and to have a look at the machine, they charged me 54.
Excellent customer service, Dylan and his service technician promptly provided service at a very reasonable price....thanks guys allowed us to get our tasks completed before surgery deadine next week.
Great service, great product, great staff!
Deli
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